Oak Creek Campground

A response from Oak Creek Campground

Well glad ya liked the grounds. We DO have wifi. It is not high speed and we make that clear. It is available in the overnight section and by the pool. I am writing this review connected to it now. It is very slow at times when customers abuse the FREE wifi and stream. It is almost October and pools in our are close the day after Labor Day. Typically it gets very cool after that. Our local health dept also requires a opening and closing date and the dates chosen usually fit our weather. All other local pools are closed as well. We cannot keep pools open, buy extra chemicals and ask the HD to extend our season just in case it stays hot. 2 Septembers ago the weekend after Labor Day we were in the mid 40s. We have a few cable stations. If you were here in the last few weeks they may have been down. Our system is ran by a bank of satellite receivers and Dish Network our supplier turned them off. We had a tech out within 24 hrs who got them reactivated. Dish then did the same thing 2 days later. Again a tech came out and got Dish to fix the issue. They want us to replace all receivers which we are doing, they are due in this week or next to be installed. However in the mean time Dish keeps giving us problems. Over the air stations work fantastic here and our cable will be fixed quickly. It is quite obvious that you never stopped in the office to voice your issues or bother to ask. We cannot control everything but have heard it all after 49 years. We would have fixed what we could and explained the rest. Offered a free night or some firewood if it would have helped. Easier to bash online. Our park is home to many permanent residents, the overnight area is 20 sites in the very front. Away fro. The long term units. Most are new or less than 10 years. Heck 1 is a 44ft 2019 park model just arrived a couple weeks ago. None are falling apart, or in bad repair. They are also some of the nicest folks you could meet. If you had had a problem they would jump to help. Or if you had struck up a conversation they would have invited you to the fire for a steak and a beer. Our park is and has always been inspected by independent agents from GS. They come each June or July and walk the grounds. We used to be ranked much lower, I took over the park years ago and cleaned it up. Many old TVs that were falling apart were in the long term section. Our bathrooms were old and outdated. I remodeled mens and womens as well as our laundry room. I suggest speaking to the staff, managers or an owner before bashing businesses online. Happy camping and safe travels

A response from Oak Creek Campground

We apologize that you did not enjoy your stay with us. You were on site number 18 as you indicated there is a manhole cover in the center of the gravel parking pad. This manhole is sealed and does not affect how the parking pad can be used. It is flush with the gravel, gives off no odor and is just kinda there. You must have requested a tent space with water and electric. In that case we use our rv spaces that have enough grass. Site 18 has a grass area that is so smaller that 15'x30' so plenty of room for a tent even 2 or 3. Our "tent" sites do not offer hook ups. It has done nothing but rain in northern KY for months, most of the US has had more than average rainfall. This is not our fault and cannot be controlled. Once the ground is totally saturated water can only drain so fast. Our refund policy is no refunds within 48 hours of your stay, if outside the 48 hour window you may get a refund minus a $10.00 fee. It is clearly stated on our website. Happy camping and safe travels.

A response from Oak Creek Campground

Our turn around is a bit tight but is easily navigated daily by few big rvs, semi deliveries and our national acts that come for our on site music venue. They typically arrive in Prevost buses with cargo trailers. Our restrooms and office have been remodeled as of late 2018 early 2019. The mens room and laundry were just done. The grounds take a beating from the pu kic over 49 years but we fix and repair things daily to keep everything as nice as possible.

A response from Oak Creek Campground

As we celebrate our 49th year in operation we realize our roads built in 1970 are a little narrow compared to today's size rigs. We have 40ft plus campers in every section so all roads are more than doable. We have back in from 40 ft to 72 ft long and have big rigs on them nightly and there are zero issues. We DO have wifi but we do not have high speed so due to other campers abusing the bandwidth you may not have bee. able to connect I am sorry. All of the tables in our overnight section are heavy commercial galvanized frames and none are old or in disrepair. They are checked and repainted every year.

Response from Oak Creek Campground

Thank you for your feedback. The ladies room is slated to be remodeled this fall, in just the next few months. It was redone in the last 5 but the flooring has discolored badly and is being redone again. This takes away alot from the appearance of the room. The bathrooms I assure you are clean, they are cleaned daily noon to 1 and spot checked after. Our cable works at all of our overnight spaces unless an end is bad or a booster is unplugged. If you tried multiple sites it is possible your power antenna booster was on and cancelled out the cable signal. This is a common issue in many parks and often overlooked by rv'ers. We will check out cable as we do each week to make sure that it is still operational. We hope to add more channels as they become available to us from our provider. The same with wifi, our local provider only has 5 mb lines for us in our rural area. This if you know about wifi is not much for bandwidth and is easily taken over by streaming video or games. We have 5 lines running into the park to try to keep up but with todays devices it is a hard battle. Happy camping and safe travels.

Response from Oak Creek Campground

If a guest threw a mattress into the creek bed I can assure you it was there for just a short time until we removed it. We walk the park daily to pick up trash due to people not seeing our over 50 garbage cans placed around each camping circle. We are over a half a mile from I-75 so no interstate noise can be heard whatsoever, and a faint train whistle is possible but they are over 1 mile away. We do have a porta potty in the back of the park for our primitive tent areas to use at night. It is far from an out house, it has a motion light and is checked or cleaned daily. Our seasonal campers do have sheds for storage as they are here longer and have to cut their grass and store other items, none made from metal sheets. If anyone had a car on blocks it was to make a quick repair as we do not allow that type of thing in the park long term.

Response from Oak Creek Campground

Our bathrooms are cleaned daily and checked hourly. If you found them dirty we hope that you notified the office as we would have quickly handled the issue. The bathrooms were built in 1970 and have been updated as needed over the years, our womens is slated to be redone in 2017/2018 and the mens in late 2018. We take great pride in our park and our music venue. Hosting great local bands, most bringing in over 150 people from outside the park at times, I doubt their music is that bad. We also host national country acts and host at least 1000 people per event.

Response from Oak Creek Campground

Our primitive tent spots are 20 or 15 a night, some are along our creek or above our office. It is impossible to have grass grow in areas that tents always camp due to the tents killing the grass. Part of roughing it is dealing with the elements. Our wifi works in most areas of the park, it is however hindered by the amount of shade trees we have. We advertise limited wifi, which is exactly what we offer.