Avg Facility Rating
interior roads, sites, registration area, hookups, recreation, swimming, security, laundry, store and building maintenance...
cleanliness and physical characteristics of restrooms, including interior construction, adequate supplies/odor free, adequate number of facilities, exterior appearance and location in relation to park spaces, and interior appearance.
Avg Appeal Rating
the park's setting and site layout, function and identification of signage, overall exterior building maintenance, noise, trash disposal, litter and debris around the grounds and sites, and appearance of grounds, sites and entrance area.
Helpful Reviews: 3
First, the positive: the sites were spacious and private, most all surrounded on 3 sides by tall hedges. The Dell is very convenient to the amenities in Sevierville and Pigeon Forge.
Unfortunately, all other comments are negative:
-Check-in was the worst I’ve seen in over 100 stays elsewhere: staff was only interested in my payment and having me sign that I understood rules. No explanation of amenities, no map (until I asked), and no listing of properties for sale. The statement I signed acknowledged that I received both map and listings.
-In spite of web site listing, there was no cable and no wifi. Because of location, ability for OTA TV also VERY limited, mostly non-existent.
-There are two gates into The Dell. Apparently neither are remotely monitored, as the back gate was open from mid-day until 9:30 pm on one day, and was closed only after I called the office and asked that it be closed. There is also apparently no roving security within the motorcoach section of the resort.
-Pet waste stations never emptied, and no waste bags during entire 6 day stay.
-View from our site, 2601, was of trailers next door, primarily because the adjacent lot had cut back hedge below level of all other hedges.
-From campground map, it may appear that the back-in sites have a view of the very nice ponds on the property. Due to the heavy hedges, however, the views would be mostly screened out.
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