cleanliness and physical characteristics of restrooms, including interior construction, adequate supplies/odor free, adequate number of facilities, exterior appearance and location in relation to park spaces, and interior appearance.
the park's setting and site layout, function and identification of signage, overall exterior building maintenance, noise, trash disposal, litter and debris around the grounds and sites, and appearance of grounds, sites and entrance area.
First, the positive: the sites were spacious and private, most all surrounded on 3 sides by tall hedges. The Dell is very convenient to the amenities in Sevierville and Pigeon Forge.
Unfortunately, all other comments are negative:
-Check-in was the worst I’ve seen in over 100 stays elsewhere: staff was only interested in my payment and having me sign that I understood rules. No explanation of amenities, no map (until I asked), and no listing of properties for sale. The statement I signed acknowledged that I received both map and listings.
-In spite of web site listing, there was no cable and no wifi. Because of location, ability for OTA TV also VERY limited, mostly non-existent.
-There are two gates into The Dell. Apparently neither are remotely monitored, as the back gate was open from mid-day until 9:30 pm on one day, and was closed only after I called the office and asked that it be closed. There is also apparently no roving security within the motorcoach section of the resort.
-Pet waste stations never emptied, and no waste bags during entire 6 day stay.
-View from our site, 2601, was of trailers next door, primarily because the adjacent lot had cut back hedge below level of all other hedges.
-From campground map, it may appear that the back-in sites have a view of the very nice ponds on the property. Due to the heavy hedges, however, the views would be mostly screened out.
Information, views and opinions expressed on this website are the views of the person posting the message, do not reflect the views of Good Sam, and are not endorsed, supported, encouraged, sanctioned, verified or agreed upon by Good Sam.
The three-number rating that accompanies each campground listing in the directory gives readers an at-a-glance assessment of a campground's amenities, cleanliness and environment.
How to read the Good Sam Rating 10/10 /10. All three ratings categories are measured on a scale of 1 to 10, with 10 being the best.Less than 1 percent of parks or campgrounds receive the coveted 10 / 10 / 10 rating, which indicates superior facilities that are well maintained, clean, well-appointed restrooms and a highly appealing appearance.Campgrounds are inspected annually by dedicated RVers like you.
Completeness of facilities
10 / 10 / 10 The first campground rating evaluates completeness and quality of facilities.In this category we rate interior roads, sites, registration area, hookups, recreation, swimming, security, laundry, store and building maintenance.
Cleanliness and physical characteristics of restrooms and showers
10 / 10 / 10 The second rating category concerns the cleanliness and physical characteristics of toilets, walls, showers, sinks/counters/mirrors and floor. If a park achieves a full point in each of the above, it receives a star (), indicating exceptionally clean restrooms.
Also rated are physical characteristics of restrooms, including interior construction, adequate supplies/odor free, adequate number of facilities, exterior appearance and location in relation to park spaces, and interior appearance.
Visual Appeal and Environmental Quality
10 / 10 / 10 This category addresses the park's setting and site layout, function and identification of signage, overall exterior building maintenance, noise, trash disposal, litter and debris around the grounds and sites, and appearance of grounds, sites and entrance area.
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