Pigeon Forge RV Resort

Great campground, seedings amenities. The staff was very friendly. We won't be going to our other favorite campground, now that we've found this place. The spaces are tight, but as long as you know your rv length , you should be fine.

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After reading the good reviews we chose to come here-which was a mistake. Our campsite smelled like sewage and they didn’t bother to mow. We arrived late because the gps does not take you there and they don’t bother to tell you that when you make reservations. It smelled like sewage. The office was closed by the time we set up and I’m not sure what you can do about the smell. We left as I wasn’t about to spend my vacation smelling my neighbors poop. I called and left a message that we left because it smelled like poop. They didn’t even bother to return our call- they already had our money for 5 nights so didn’t care. When we finally got a hold of them they were extremely rude. We told them we were going to leave a review and they didn’t care- just said remember they could comment back. ?? Not sure exactly what that means as we are just stating the facts. Customer service here is the worse I’ve ever experienced in all my time camping. We were not there 1 hour and they kept the money for all 5 nights. Don’t sign the contract- once you do they can treat you however they want and you may literally be stuck in a spot that stinks

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I booked a stay here for my family and 2 other families for Easter weekend.Two of our group's families had previously stayed here a couple of weeks before.We understood the campground was growing and improving but were excited to stay again.Unfortunately, our Easter weekend stay was not enjoyable in the least bit.It started out with us arriving late thursday night (which we had told the campground about at booking), upon arriving we found campers in one of our reserved spots. The following morning (friday) we were told the camper was a year long camper and was late on payment which is why the spot showed as open at booking. They had made payment and were guaranteed that spot - even though we had booked and PAID for this spot. The manager (an older man) told us Friday morning we would need to move and we had to disagree many times about where to move in order for the 3 campers to be together (since that is how we originally booked things). After about an hour of disagreeing, we finally had it figured out. Around 3 pm Friday, we were FINALLY able to set up and begin to enjoy our stay. Saturday went well and we were finally able to begin enjoying our weekend. Sunday morning we got up, cooked breakfast, and were about to have an egg hunt for the 11 kids we had with us. At booking, I asked for a late check out for all 3 sites. At 11 AM, the manager (same old man), came over and began to push us out of our spots stating that check out was at 11 AM and we should be gone since he had other campers ready to get in them. The owners were riding around on their golf cart, and I stopped them to discuss everything that was going on. The older man came around and began arguing with me in front of the owner. Fed up with this man, I walked away. The owner came back and asked how he could "make it right," but did not offer a way to solve this. We still have not heard anything. Needless to say, we will NOT be back due to management and how things were handled.

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