Spruce Lake RV Resort

We stayed in the campground for 3 nights for the purpose of touring RMNP which has an entrance only 5 minutes away and Estes Park town which was 5 minutes in the other direction. From that standpoint the location of this campground was ideal for us. As all our time was invested in the RMNP and Estes Park sites we didn't have significant expectations of the campground facilities for entertainment. The people helping campers at the site were wonderful, helpful and very friendly. The sites themselves are well designed but tight. The back in sites, we had one, were set up on an offset basis where a trailer was backed up to the edge of your site but offset from your trailer. The tow vehicles had to be parked in the open space beside each trailer. The ground was mostly dirt with very sparse grass but as it didn't rain this wasn't an issue for us. The hookups all worked perfectly including the cable TV which was welcome. We didn't try their bathroom or laundry facilities. There isn't space in the backin sites for trees although there are trees on the hillside behind the campground. There are trees scattered in other parts of the campground where space exists. Had we wanted to spend a lot of time in the campground I don't believe we would have been as satisfied with the cramped campsite but for what we needed (i.e. a place to eat dinner, watch a little TV and sleep) it was perfectly acceptable. We had been told during set up that Elk would sometimes wander through the campground area early morning and late afternoon/evening. We saw this on two evenings, they went into the campground next door on the other side of a fence line but were nevertheless very enjoyable to view. There was a community firepit (fires were not allowed in the individual campsites) and we saw a large fire one night but elected to pass on that offering. The pull through sites in the campground had more space than the backins but I wouldn't say any were overly generous in size. Nevertheless we enjoyed our stay with them and found the people that helped us to be very professional and helpful. The couple directly behind us had a tow vehicle failure that forced them to try and stay for a couple of weeks while the dealer in Loveland (about 30 miles away) ordered parts for the repair. They told us the the management shuffled around their site assignments for the next two weeks to enable them to stay in their present site and avoid hiring a tow truck to move their 5th wheel trailer. Given it was a busy time of the year for the campground it seemed to me that that service was beyond normal expectations.

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Just stayed at Spruce Lake for 3 nights. It's a nice place to stay, very quiet and clean. Staff is very cordial and helpful. Families welcome with a playground, putt putt golf, a river, community fire pit. They have a pool but it wasn't open. Dogs are welcome on a leash with a fenced in pet play park and a dog walk area. Wifi isn't super fast but with RMNP and Estes Park right there is wasn't an issue for us. Spots are mostly level and roomy. Bathrooms have large stalls for toilets and showers. Very clean and maintained well. Walking distance to restaurants and grocery store. We had no problems while staying there. We already booked another visit for next month! Give them a try!

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The park is beginning to look run down. Just about every structure needs maintenance. It has become basically a dirt dusty lot with very little grass. The sites are EXTREMELY TIGHT. The WiFi was totally unusable for basic internet such as reading email. This place is very expensive due to the proximity to RMNP. We arrived 15 minutes before the 1:00 check in time and they wanted to charge us $25 for early arrival. This left a bad taste in our mouth from the beginning. We have stayed her several times in the past and will not return.

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We stayed here for two nights for our visit to Rocky Mountain National Park. The RV park is close to downtown Estes Park and RMNP. We didn't use the laundry or bathroom so I can't comment on those. We had a back in site with Full hook up. The staff was friendly and helpful, in fact when I called to make the reservation the person on the phone recommended joining Good Sam to get the discount. She also told us about the fire ban and we could only use a propane grill - which was helpful for packing. The only reason I took off 1 star was because the sites were very close together. I would stay here again.

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A great park right along the Big Thompson River in Estes Park. The sites in the park are dirt and organized with most being back in. There is a small grass area with a picnic table next to each site. There are not many trees in the park, so satellite service will work in most sites. The park had reasonable bathrooms and showers along with a fishing pond and playground area by the pond. The wifi worked fine and they had cable service that worked great. The only downside for us at the park is that they don't accept mail for their visitors. Given the size of their office staff, we were disappointed that we could not get our mail and packages while we stayed here. See our full reviews and pictures at thegilliamsisland.

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I have camped Spruce Lake RV resort for the past 4 years. It seems each year the thought or need for customer service is lacking. The retirees are very pleasant˜ and helpful however management was not. We got the "whatever" attitude. If the services paid for are not available during your stay, you will be given the option to pack up and leave, with no consideration for your family and vacation, all while no refund of any deposit or fees. The resort then fills your spot with another customer who will have the same problems while being charged the resort fees. With friends we had 3 sites this last reservation. Each of us paid for full hook up, $218.69 for 3 nights $72.90 a night a piece. Pretty pricey for camping however that was not our problem. If you pay for a service, you should receive a service, if the service is broken, you should be accommodated and or refunded for the service paid but not received. We were told if we left that night, our last night, we would get that night refunded and nothing else.˜ I asked what about the last 2 nights/days without the services we paid for? When the problem was presented to the camp office, we were told they already knew about the problem. So why did they have us set up camp in this site? On our 3rd day at the site we were offered to move sites, however, by listening to other campers they had issues with their electricity tripping their breakers too but at least theirs could be reset.˜ So the hassle of the move would not guarantee us electricity. Also, our friends did not have a tow truck for the day as she was called into work/hospital on emergency and we planned a fun outdoor excursion in the Rocky Mountains and un-hooking, packing up and moving RVs and sites would be time consuming and take away from the purpose of us being in Estes. We planned our meals using devices needing electricity. If we knew we would not have electricity we would have planned our meals accordingly or brought our generator. We decided to make the most of it. We went into town, bought more food items not needing electricity to prepare and decided we were going to enjoy the pool and hot tub after a long day, however, on the pool fence was a "The Pool is Closed For Repair" sign. I can see if we were asking for a full refund. We were not. We were asking for a refund of the services not received, some kind of accommodation and for the owners of the campsite to be accountable for their resort and lack of services. Possible solutions or suggestions that would made customer relations better: refund partial payment, offer free fishing or other electrical options˜ to our site. Instead we were treated as if we were the ones with the problem. Also for those considering this campground, there are extra fees. If you want to fish the cost is 10.50 a day per person with a 2 fish minimum whether you catch fish or not. If you need to dump there is an extra $15 fee Wifi-I got better service using my provider with wifi turned off. Also beware, you are asked for 50% deposit for your stay. If you need to cancel, no matter how far out or what the emergency, you WILL NOT receive a refund. This campground is not of resort calibur.˜ On a positive note it is nice to see the pond is stocked, the retirees are pleasant, the grounds are clean and as with any area in Estes, the backdrop is beautiful. Unfortunately, will not return to this campground simply due to bad service and management. Frankly, management and CFO just do not care about their customers.

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We had a corner back in site that was good sized. The park was well maintained and tidy, though we never checked out the restrooms. The trash pickup in the morning is a minor inconvenience, no big deal. The pool was closed for the season but there was a nice pet walking area along a stream with poo bags and trash cans in several places. Elk wander right into the park at dusk. No problems at all, we'd stay there again. We did go over to their sister park Elk Meadow. It has great views of the mountains but had perhaps a bit more traffic noise. Beautiful area in general.

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The park was quiet, good mountain views, size and staggered spacing of campsite was good. Lots were level and easy to park. Cleanest restrooms of many where I have stayed. Conveniently located to town and RMNP and many hiking trails which was our vacation goal. Price is high, but this is Estes Park. Did not like policy on cancellation privileges - they charge half of total charges and keep deposit if you must cancel regardless of notification time. They DID work with us when we decided to stay longer and let us keep our site. Pet friendly and they have swimming pool and are building mini-golf.

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We stayed here because it was very close to the entrance of the National Park. The campground has utilized ever inch of space. Each site is fenced in between neighbors but you are back to back. You may be able to pull through if the site behind is not already filled, otherwise it will be a back in. There is no grass on the sites, just dirt. Along with all the roads. Gravel or some pavement would help control some of the dust. I don't think they do site cleanup between visitors. We had cigarette butts, blown paper and remains of a dump not properly done. Garbage pickup is done twice daily but the magpies get to it if put out too early. No dumpster because of a visiting bear. We did not see him the four nights we stayed.The view was amazing though. The mountains surround you. You are close to town but not really within walking distance. We were close enough to hear the elk that were in the area. We had a flat tire when we went to leave, so we were past checkout by the time we had it repaired. They had no problem but it was a weekday.

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Good resort close to town and RM National Park. Nice Views. Restrooms and laundry were clean. Pool area nice but water cold. Hot tub next to pool. Playground for kids. The little lake is really a nice feature with fishing from the side. Area around river to walk dogs. Staff friendly. The only complaints are that the sites were very close together and the picnic table was very dirty and broken and holes in it.

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