Desert Shadows RV Resort

I think the triple 10 rating is very misleading. The place is OK. The positives are: very friendly and helpful staff, very good location in NW Phoenix and adjacent to two major highways. Negatives: "dog parks" are tiny gravel pits with a rake and shovel to clean up poop and deposit into a bucket that made me gag the showers were clean but no place for private undressing and dressing (think high school locker room) the sites are very small/narrow the trash pickup was very spotty (we were told to leave garbage bags by the roadside) and many times there were bags up and down the road for up to 48 hours! I will choose another place next time and not trust the 10/10/10 good sam rating so much.

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Very nice park! Difficult to find but once you get there a very quiet park. Staff was very friendly and so were the neighbors. Everything was always clean.

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Desert Shadows is a very convenient location in Phoenix with easy access to I 17. There are many restaurants and stores nearby. Within walking distance there is a Costco and In and Out. Unfortunately, the park has the gate locked and you have to purchase a remote gate opener to walk there. Otherwise it is a long walk. Although there were many dog owners in the park, there are obviously people that don't like them near their property. So you will have to respect their wishes that your dog does not use their property. However, there are residents that do not have their dogs on leashes (probably the offenders). So while they accept dogs, the park has a confusing enforced policy. The restrooms and showers were clean, but there were not many showers. The laundry room was somewhat clean, but if you use the facility you will have to stay close by and remove your clothes as soon a they are done. There is no effort to locate you, even if you are in the facility. Our clean, dry clothes were thrown on the floor even though we were in the facility folding our cloths. The cloths they threw on the floor were still warm. Beware! We were told this was a policy by the offender. Overall, we like the location, amenities, and location in Phoenix.

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We stayed for a night while traveling South through Phoenix on I-17. This was our second stay. The park is near I-17 & 101 with access along multi lane busy city streets. There was an escort to the site. But the turn from the registration parking was very sharp. The interior roads are paved. The majority of the sites are back ins with lot models. The 28 pull through sites are in the middle of the park, close to the entrance, along the main entrance road on an island created by roads on both sides. They have full hook ups - water, electricity (50/30/20 AMP), & sewer. The P/T sites were long enough to stay connected to toads but required a lot of hose/cords to reach the utilities as they are at the rear of the site. The sewer connection was at ground making it easy to establish a downhill flow. The P/T site surface is gravel with a crest so there is a slope to the front & back from the center high point. They have an outside bench and a small concrete patio but no outside table. Not much space between the sites. There was daily curbside garbage collection at the site but the park literature says curbside pick up is only 2 days per week. The P/T's offer a good view of the southern sky so no significant obstructions to satellite reception. The back-ins might pose more of a problem to get a clear view of the southern sky depending on the adjoining neighbor. Cable is by paid service subscription only. The park brochure listed about 36 OTA broadcast channels. Didn't try to get any broadcast channels. The provided WIFI was only accessible in the lobby & library of the main building. Site Wi-Fi was available for a fee. Our Verizon Wi-Fi hotspot worked well. Didn't try the NET10 phone so don't know about the reception. There were several pet areas around the park. Didn't make it to any of them. There were sufficient paved roads to walk the dogs. We didn't use the indoor pool, hot tub, restrooms/showers or laundry room. All of these are located in the same building in the center of the park. TIP: There was shopping within about 5 miles of the park. Domino's delivered.

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This may appear contradictory. On the surface it is s very nice place. But two days before we left my bicycle was stolen. After filing a police report the officer who responded informed me that the management had been advised to install a gate. Obvious conclusion, this was not the first time. Therefore my conclusion is that Desert Shadows is guilty of contributory negligence. We left early and endured additional pain and suffering due to their no refund policy. In addition not only do they not have a gate they have no security and no warnings of any type. What if this was more than a theft but an attack to our personal safety. I will continue to find review websites to advise anyone who choose to go to be wary of their safety.

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Nice park, staff great! And friendly

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Terrible place. Each RV is within 10' of the next one. Cost with GoodSam discount $46, plus a short stay fee of over $5. At hookup, 30 amps was not steady and kept blowing my safety breaker so had to use 110 with adaptor. No WiFi. No cable... told air atenna works great, but I found that it was not true. No picnic table or firepit. A cement slab and a bench only. I paid a high price for nothing very grand.

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Very nice RV park!!

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Great park for visiting the Phoenix area. Close enough to the major highways to get around Phoenix, but far enough as to be quiet. We enjoyed our stay here and would definitely stay here again. We prefer the pull thru sites that are very large.

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Our first trip to the Phoenix area. We booked and stayed at Desert Shadow mostly due to the Good Sam 10/10/10 rating. The staff was friendly however the resort Good Sam Appeal/Facility ratings is not accurate. The resort is outdated and shouldn't be rated more than a 7 at the most ( would like to know how Good Sam based a 10 for the Appeal rating?) with regards to the Appeal/Facility Good Sam rating. The gym facility and internet services were not at par with other 10/10/10 campground we visited in the past. We stayed last week at another Phoenix-area RV Resort (Canyon Vista/ Superstition Rv Resort ) and the sites and the resort was by far superior and more appealing. We booked 7 days and will be leaving after 3 days.

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