Welcome to the park!

To ensure the comfort and safety of our guests, please abide by the following rules:

COVID-19 POLICY: - We treat the health and safety of our guests and staff with the utmost importance. - In accordance with San Diego County guidelines, we ask that you please wear a facial covering when in public areas, or when interacting with members of our staff. - If you have potential Covid-19 symptoms, waiting for results from testing or tested positive, please contact us prior to your arrival to reschedule your reservation for a future date. - The swimming pools are OPEN. - The Hot Tubs are OPEN only for use by one household group or in cases where six feet of social (physical) distancing can be maintained. SELF CHECK-IN – ARRIVALS AFTER OFFICE HOURS: - Guest Services will call your telephone number on file to provide specific instructions. - We will utilize your email on file as a secondary form of communication should we be unable to reach you via phone. - There is an emergency phone next to the key box should you encounter any issues with a late arrival. - While each park attempts to accommodate your exact spot request, the on-site manager has the ultimate decision for spot placement. Hotel Rooms & Vintage Trailers: - You will be provided an access code to a lockbox located just outside the main lobby entrance. - The Lock Box will contain keys, a registration card, and a property map. - Please sign the registration card and leave it in the lockbox. Campsite: - We will advise you of the site number to park your RV. - After 10 pm arrival, please park in the parking lot so as not to disturb others. - All after-hour campsite check-ins, please come to the office the following morning to advise your arrival and sign the registration card. Pet Policy: - Campsites: Pets welcome, 2 pets maximum. - Vintage Trailers: No Pets - Hotel: 2 pets maximum, 50 lbs. or smaller. - A non-refundable pet fee of $35.00 per pet, per night will apply. - For the protection of and in consideration of our guests, noisy, vicious or unruly pets are not allowed. - Guests who are unable to control their pets must remove them from the premises, or the animal may be taken by local animal control authorities. - Exotic pets are strictly prohibited. - Only ADA Service Animals are exempt from pet fees. Rates: - Rates include the first 2 persons. - A $5 fee applies for each extra person up to a maximum of 6 per campsite. - Maximum 1 RV or 3 Tents per campsite and 1 non-camping vehicle per campsite. - Children under age 6 are not charged, however, they do count toward the site maximum. - Vintage Trailers and Hotel Rooms have maximum occupancy restrictions. - There are no refunds for early departures. Resort Fee: - When you reserve a stay at Palm Canyon, we will automatically add a Resort Fee to your total cost: $12 per night for campsites and $20 per night for hotel rooms and vintage trailers. Smoking Policy: - Smoking is prohibited in all indoor accommodations and within 25 feet of any building or entrance. Outdoor smoking in designated locations only. A violation of the non-smoking policy may result in a fine of $250. Recreation: - Due to guest privacy, drones are prohibited on the resort. Pool Area: - Pools are open for use. Perfect for a refreshing afternoon swim under the desert sun, or an evening soak accompanied by the brilliant stars.

Refunds be given in accordance with the Cancellation Policy below: Spot2Nite booking fees are non-refundable.

MODERATE If the guest cancels at least 1 week before your check-in day and time, they will receive a full refund (minus Spot2Nite convenience or resort fees). If the guest cancels within the 1 week before check-in, there will be no refund.