Welcome to the park!

To ensure the comfort and safety of our guests, please abide by the following rules:

Registration and Arrival Check-In Procedure - Check-in Time: 2 p.m. - Check-Out Time: 11 a.m. - Guests are advised to contact the office if their arrival will occur before or after business hours. - Late departures up to 2:00 PM CST will incur a fee of $25. - Departures after 2:00 PM CST will be charged at the daily rate. - Late departures are subject to availability. - While each park attempts to accommodate your exact spot request, the on-site manager makes the ultimate decision regarding spot placement. Reservation Deposit - Daily/Weekly Reservations – 1 night Prepayment Required for reservations under 28 Days - Monthly Reservations – 1 week Prepayment Required for reservations over 28 Days - Reservation deposits are subject to our Cancellation and Refund Policies. Office Hours - Monday-Friday: 7:30 AM - 6:30 PM - Saturday: 7:30 AM - 5:00 PM - Sunday: 7:30 AM - 4:00 PM - Holiday hours may vary. Late Payment (Monthly Guests) - Payments made more than 4 days past the due date will incur a $40 Administrative Fee. Delinquent Balances - Reminder Notices: Guests with outstanding balances will receive a reminder notice 3 days after the due date. - On the 5th Day, you are subject to ejection from the property. - Collection Process: Accounts remaining unpaid after 10 days will be referred to a collection agency, with additional fees applicable. - Legal Action: Persistent non-payment may result in legal proceedings to recover the amount owed, inclusive of associated legal fees. Site Changes - Site numbers are not guaranteed unless a Lock Site Fee has been paid. We guarantee the specific site type reserved. - Site numbers may change prior to arrival. - Guests wishing to move sites must check with the office. - Site changes are subject to reservation schedules and maintenance requirements. WiFi Guidelines - LOGIN: QRV Admiralty Broadband 5G or QRV Admiralty Broadband 2.4 - PASSWORD: admiralty23 - SUPPORT: For 24/7 support, call 1-888-507-1128 - The Wi-Fi system is provided as a complimentary amenity. - Quality RV Resorts disclaims responsibility for Wi-Fi performance during critical tasks such as online education, work-related activities, or time-sensitive projects. - Guests performing such tasks are advised to obtain a personal Wi-Fi device or hotspot. Park Model & Travel Trailer Rental Guest - Guests acknowledge receipt of the rental unit inventory, including TV, linens, kitchenware, and furniture. - An inventory list is available upon request. - The guest will be charged for missing inventory upon check-out. - Smoking and pets are prohibited inside any rental cabin. Vehicle Policies Speed Limit - The park speed limit is five mph. - Violations will result in warnings, and repeated offenses will result in expulsion from the resort. Parking - Parking on or blocking empty sites is prohibited and may result in daily rate charges or towing at the guest's expense. - Each site accommodates parking for two vehicles. - Non-working vehicles are not allowed on the property. Vehicle Maintenance - Vehicle Maintenance must not be done on the property - If emergency maintenance must be done, please contact the office and speak with the Property Manager. Pet Policies - Behavior - Quality RV Resorts enforces a strict one-strike policy for pet rule violations. - Management reserves the right to remove problematic animals immediately. - Leash - Pets must be kept on a leash at all times for safety. - Buildings and Pool Area - Pets are not permitted in buildings or pool areas, in compliance with county code laws. - Cleaning Up After Your Pet: Guests must clean up after their pets. - Failure to do so will result in a $25 fee for non-compliance. - Repeated offences may result in the guest being asked to leave without a refund. - Leaving Pets Unattended -Pets may not be left unattended outside of your RV. - This includes tying pets to trees or leaving them in an enclosed area outside your RV. - Barking: Excessive barking is prohibited and may result in the guest being asked to leave without a refund. Additional Policies Damage Fees - Guests are responsible for any damage to property, including site fixtures, rental units, and amenities. - Fees for damages will be assessed based on repair or replacement costs. Emergency Contact - All monthly guests should register an Emergency Contact who Is not on property in case of emergency and property management needs to contact someone on your behalf. - In case of emergency, dial 911. Reservation Adjustments - Guests wishing to modify their reservation must contact the office at least 48 hours in advance. - Changes are subject to availability and may incur additional charges related to the Cancellation and Refund Policies. Quiet Hours - Quiet hours are enforced from 10:00 PM to 7:00 AM. - Please minimize noise during this period to respect other guests. Guest and Visitor Policy - Each site may accommodate up to 8 (eight) guests, including registered guests and visitors. - All visitors must check in at the office. - The maximum number of visitors per site is set at 4 (four). - Registered Guests must be responsible for their guests' behavior. Pool Hours and Policies - Monday-Sunday: 10:00 am to 10:00 pm - The pool may close intermittently without notice for maintenance and repair purposes. - No glass of any kind is allowed in the gated pool area. - No food or beverage around the poolside or within the pool. - No smoking is allowed inside the pool fenced area. Fireworks & Firearms - Fireworks are prohibited. There are no exceptions. - Firearms Pursuant to Section 30.07, penal code (trespass by license holder with an openly carried handgun) a person licensed under subchapter H, chapter 411 government code (handgun licensing law), may not enter this property with a hand gun that is carried openly.

Refunds be given in accordance with the Cancellation Policy below: Spot2Nite booking fees are non-refundable.

Campground Cancellation Policy Cancellations 30 Days or More Before Arrival: - Reservations canceled at least 30 days prior to the anticipated arrival date will receive a full refund. Cancellations 8-29 Days Before Arrival: - Reservations canceled between 8 and 29 days prior to the anticipated arrival date will incur a cancellation fee equivalent to one day's rate. Cancellations Within 7 Days of Arrival: - Reservations canceled less than 7 days prior to the anticipated arrival date will not receive a refund or credit. No-Shows: - Guests who do not show up for their reservation ("no-shows") will not receive a refund or credit. Early Departures: - No refunds or credits will be issued for early departures. Refund Policy - No Refunds After Check-In: No refunds will be issued after the guest has checked in, regardless of the circumstances. - Weather-Related Cancellations: Refunds will not be provided for cancellations or early departures due to inclement weather. - Rule Violations: Refunds will not be granted if a guest is asked to leave the premises due to failure to follow the resort's Rules & Regulations or for disorderly conduct. - Management Discretion: The Resort Manager or Owner reserves the right to assess and grant refunds on a case-by-case basis at their sole discretion. Exceptional circumstances may be considered, but the decision of the management is final. - Unforeseen Events: Refunds will not be issued for cancellations or early departures due to unforeseen events, such as natural disasters, pandemics, or other situations beyond the control of Quality RV Resorts. - Please email Spot2Nite to cancel a reservation at [email protected] or call (877)778-2683, Option 1. - Spot2Nite convenience fees and credit card processing fees are non-refundable.