Welcome to the park!

To ensure the comfort and safety of our guests, please abide by the following rules:

Registration and Arrival Check-In Procedure Campsite - Check-in time is 3 pm. - Check-out time is 1 pm. Cabin Reservations - Check-in time is 4 pm. - Checkout time is 11 am. - While each park attempts to accommodate your exact spot request, the on-site manager has the ultimate decision for spot placement. Campsite Reservations - Check-in time is 3 pm. - We do have an early access option beginning at 11 am, but it is available only if the site is vacant (i.e., nobody is in the site before you). - It also involves a fee based on the time of check-in. - Early access (before check-in time) does not guarantee the site/cabin will be ready or available at the time of arrival. - Early access only guarantees access to the campground and campground amenities. - Access is based on availability. - We absolutely cannot accommodate access prior to 11 am, so please plan your travel accordingly. - Peak early access: $50 (arriving between 11 am-2 pm). - Non-peak early access: $25 (arriving between 11 am-2 pm). - Check-out time is 1 pm. - Extended access is available for $25 – this allows you to stay in the park until 6 pm. - Subject to availability. - Extended access (after check-out time) does not guarantee the guest will be able to stay on site until departing from the park. - Extended access only guarantees access to the campground and campground amenities. - Parking is limited. - Access is based on availability – please inquire if extended access is available at check-out. - An RV site may be used for tent camping with a maximum of 2 tents OR house a single RV with a maximum of 8 people per site. - We do not offer seasonal campsites or trailer storage. - Minimum stay requirements may apply during your requested dates. - Limit 8 people per site. - Rates based on 4 people (4 years old and older). - An additional person fee applies. - Max of two pets are allowed at all RV campsites. Campsite Pet Policy - Pets are not allowed on tent sites. - Pets of the registered RV site occupant are welcome, but limited to 2 pets per site. - Guests or visitors may not bring pets with them. - If they arrive with a pet, they will not be permitted to enter the park. - The pet owner is responsible for noise and clean up. - Pets must be kept on a leash and may not be left unattended at the site. - No pets allowed at tent sites. - We reserve the right to remove hostile pets from the parks. - Please view our Pet Waiver. Cabin Reservations - Check-in time is 4 pm. - We do have an early access option beginning at 11 am, but it is based on availability (must call ahead) and involves a fee based on the time of check-in. - Early access (before check-in time) does not guarantee the site/cabin will be ready or available at the time of arrival. - Early access only guarantees access to the campground and campground amenities. - Access is based on availability. - We absolutely cannot accommodate access prior to 11 am, so please plan your travel accordingly. - Peak early access: $50 (arriving between 11 am-3 pm). - Non-peak early access: $25 (arriving between 11 am-3 pm). - Checkout time is 11 am. - Extended access is available for $25 – this allows you to stay in the park until 6 pm, subject to availability. - Extended access (after check-out time) does not guarantee the guest will be able to stay on site until departing from the park. - Extended access only guarantees access to the campground and campground amenities. - Parking is limited. - Access is based on availability – please inquire if extended access is available at check-out. - Unless otherwise noted, rates are based on 4 people (4 years old and older). - An additional person fee applies. - No tents allowed at cabins or cottages. - Minimum stay requirements may apply during your requested dates. - Our cabins are non-smoking. - An excessive cleaning fee will be assessed if the policy is violated. Cabin Pet Policy - Pets are only allowed at pet-friendly cabins, so please request at the time of booking. - For one pet, there is a flat fee of $50. - For two pets, there is a flat fee of $75. - Pet owners are required to bring a crate(s) for their pets and are responsible for pet clean-up and noise control. - For the safety of our guests, pets must be up to date on vaccinations. - We reserve the right to remove hostile and disruptive pets from the park. - Please view our Pet Waiver. General Rules - Open: April 4 – November 3 | Peak Season: June 7 – August 25 - Events and attractions have limited availability during non-peak season. - Specific campsites or cabins may be requested, but are not guaranteed. - We do offer you the opportunity to guarantee your favorite campsite or cabin by paying our applicable locking fee. - If you opt out of the locking fee, you are guaranteed your selected site or cabin type, but NOT the specific unit number. - For a limited time, all future bookings will only require 50% down. - The remaining 50% will be required to be paid in full 30 days prior to arrival - We have adopted dynamic rates that fluctuate based on occupancy, similar to the hotel and airline industry. - With that being said, rates vary based on availability and are subject to change with each search. - 1 camping unit and 2 cars per site. - Extra vehicles are $5 each. - More than 2 vehicles are not encouraged, as parking is extremely limited. - Must be 21 or older to rent a campsite or cabin. - Wristbands issued upon check-in must be worn at all times to identify you as a registered guest. - These wristbands also serve as your ticket to fun! - They grant you access and use of the park's amenities, attractions, and facilities. - You may be turned away from an activity or amenity if a wristband is not present. - The following flags are allowed to be displayed at your site and throughout the campground: All international flags, Military, including Air Force, Army, Marine Corps, Navy, Coast Guard, POW, MIA, and veterans, sports, and decorative flags such as holiday, seasonal, or garden. - Guests must obey all federal, state, and local laws regarding the ownership and possession of firearms. - Firearms are not permitted in any property buildings or common areas. - The only exception is that guests may have a firearm in a locked, private vehicle in parking areas if permitted by law. - The discharge of firearms, BB guns, air guns/rifles, or similar devices is strictly prohibited. - Please, no bicycle riding after dark; state law requires helmets for all guests 11 and under. - Battery-powered scooters, bicycles, and other means of transportation are not allowed. - For safety and liability reasons, guests are not permitted to bring any personal motorized vehicles into Jellystone Park™ (including personal golf carts). - Campers may arrive on a motorcycle, but are not permitted to ride the vehicle around the park. - Sorry, we cannot accept reservations that include a Saturday arrival or departure, unless made within 1 week of booking. - Bookings made during Memorial Day Weekend, Labor Day Weekend, or Columbus Day Weekend with a Sunday departure date will not be accepted, unless made within 1 week of arrival. - Minimum stay requirements may apply during your requested dates. Quiet hours - Daily 11 PM-8 AM. Change Policy - Changes to reservation arrival or departure dates made outside of the cancellation window (2+ weeks for campsites, 3+ weeks for cabins) will result in a one-time courtesy change, and every change made thereafter will be charged a $15 service fee. - The guest is responsible for any resultant difference in rates. - Changes made to decrease occupancy or pets resulting in a credit owed will result in the issuance of a Camp Credit. - Camp Credit will remain active on the User Account and will expire one year from issuance. - Reservation arrival or departure dates may not be changed inside the cancellation window. Payment Policy - Payment is due in full at the time of booking. - We gladly accept Visa, Mastercard, Discover, and American Express. - For a limited time, all future bookings will only require 50% down. - The remaining 50% will be required to be paid in full 30 days prior to arrival. - If applicable, a resort fee is added to each reservation. - Additional person fees may apply if the number of allowable guests exceeds the included number of guests per site as set in the base rate. No Shows - Reservations will be held until check-out time on the day following your scheduled arrival. - No shows will result in full forfeiture of funds. Water Attractions and Pool Rules - All persons under the age of 16 must have a supervising companion to be in the pools and within the pool and water attraction area. - “Supervising companion” is understood to mean a person who is responsible for assuring that the child will comply with applicable rules and regulations. - Some pools and attractions may not have a Lifeguard on duty. - Please supervise children at all times and follow all posted signs and rules. - US Coast Guard-approved Life Jackets and Puddle jumpers are encouraged for all children 48” or less. Behavior Policy - We expect all guests to behave in a family-friendly manner. - Line jumping, profanity, and unruly behavior are considered offensive behaviors and could result in the guest being ejected from the property without a refund. Dress Code - Proper swim attire is required. - Swim attire must be appropriate for a family environment. - Inappropriate swim attire: Jeans, cut-offs, undergarments, swimwear that is revealing or has messaging that depicts violence, nudity, vulgarity, or discriminatory language or graphics. - Swim attire with buckles, rivets, zippers, or exposed metal, and other sharp objects is not allowed on slides. Outside Food and Beverages - Food, drinks, and coolers are allowed in the waterpark. - Glass, bottles, or containers, and alcohol are not permitted. - Food and beverages are not allowed in any pools or spas. Prohibited - Pets are not allowed in the water attractions and pool area, except for working service animals. - Service animals must always be with their handler and may not be in pools or in contact with the water. - Smoking, vaping, or e-cigarettes are not allowed in or around the pool area. - Firearms, ammunition, knives, and weapons of any kind are not allowed. - Larger outside flotation devices, including floats and rafts, are not permitted. - Breath-holding games are not permitted in any pools or attractions. - Battery-powered scooters, bicycles, and other means of transportation are not allowed. - The discharge of firearms, BB guns, air guns/rifles, or similar devices is strictly prohibited. Inclement Weather - For your safety, certain pools or attractions may need to close during severe weather, such as electrical storms, heavy rain, or high winds. - If weather causes a closure, every attempt will be made to reopen as soon as it is safe to do so. - Pool decks and cabanas will be cleared, and guests will be asked to remove their personal items and leave the waterpark area. Ride Restrictions - Guests with limited swimming abilities, certain body proportions, certain heights, and/or weights may not be able to enjoy all attractions. - All guests must meet the attraction's requirements to ride.

Refunds be given in accordance with the Cancellation Policy below: Spot2Nite booking fees are non-refundable.

Cancellation Policy - Refunds are prohibited for weather conditions, voluntary departure, acts of nature, or evictions. - Any refund processed will be refunded in the same form that it was originally paid, or a reservation credit can be issued towards a future stay to be used within one year from the date the reservation credit was issued. - All refunds processed via credit/debit card will be processed back to the original credit/debit card used, no exceptions. Cabin Cancellation Policy 3+ WEEKS: Refund minus $25 cancellation fee per cabin OR full refund issued in camp credit 2+ WEEKS: 50% of the reservation issued in camp credit is valid through the end of the camping season, it is issued, and 50% of the reservation is forfeited LESS THAN 2 WEEKS: Full reservation forfeited The cancellation policy shall be amended in the event a natural disaster (i.e. Blizzard, Hurricane, or Tropical Storm Watch/Warning) is issued for the camp-resort area or the guest’s residence within 48 hours of the reservation arrival date OR when there is a mandatory evacuation of the area and the camp-resort will be closed. Campground Cancellation Policy - Refunds are prohibited for weather conditions, voluntary departure, acts of nature, or evictions. - Any refund processed will be refunded in the same form that it was originally paid, or a reservation credit can be issued towards a future stay to be used within one year from the date the reservation credit was issued. - All refunds processed via credit/debit card will be processed back to the original credit/debit card used, no exceptions. Cabin Cancellation Policy - 3+ WEEKS: Refund minus $25 cancellation fee per cabin OR full refund issued in camp credit - 2+ WEEKS: 50% of the reservation issued in camp credit is valid through the end of the camping season it is issued, and 50% of the reservation is forfeited - LESS THAN 2 WEEKS: Full reservation forfeited - The cancellation policy shall be amended in the event a natural disaster (i.e. Blizzard, Hurricane, or Tropical Storm Watch/Warning) is issued for the camp-resort area or the guest’s residence within 48 hours of the reservation arrival date OR when there is a mandatory evacuation of the area and the camp-resort will be closed. Campsite Cancellation Policy - 2+ WEEKS: Refund minus $25 cancellation fee per campsite OR full refund issued in camp credit - 1+ WEEKS: 50% of the reservation issued in camp credit is valid through the end of the camping season it is issued, and 50% of the reservation is forfeited - LESS THAN 1 WEEK: Full reservation forfeited - The cancellation policy shall be amended in the event a natural disaster (i.e. Blizzard, Hurricane, or Tropical Storm Watch/Warning) is issued for the camp-resort area or the guest’s residence within 48 hours of the reservation arrival date OR when there is a mandatory evacuation of the area and the camp-resort will be closed. - All refunds will be made using the same form of payment used to secure the reservation. - All Spot2Nite reservations require payment in full at the time of booking. - Please contact Spot2Nite to cancel a reservation via email to [email protected] or call (877)778-2683, Option 1. - Spot2Nite convenience fees and credit card processing fees are non-refundable