Welcome to the park!

To ensure the comfort and safety of our guests, please abide by the following rules:

Registration and Arrival Check-In Procedure - Check-in after 2:00 pm. - Check out by 11:00 am. - Willow Lake Campground and RV Park Woodstock is a family-oriented campground and as such all persons in a party must be 21 years of age to register in our campground or must have a parent staying with the party the entire stay. - Long weekends require a minimum 3-night reservation. - Fees are slightly higher for long weekends and special event weekends - For organized group reservations, please contact the office to discuss - Full payment is required upon making a reservation. - No additional tents on site. RVs only. - While each park attempts to accommodate your exact spot request, the on-site manager has the ultimate decision for spot placement. Firewood - No outside firewood is permitted, with no exceptions. - This includes split wood, skid wood, blocks, pallets, etc etc. - No removal of branches or wood from any trees on the property. - We do sell firewood in the CampStore, please visit us there to purchase. - All fires must be extinguished at night, please do your part to ensure the safety of the park and those around you. Internet and Wifi - We have a wifi hotspot by the Office and Campstore. - Rural internet may not be what you are used to if you are from a big city, and for everyone to share, we have to restrict streaming websites like Netflix, YouTube, Spotify, etc. - We apologize for the inconvenience, but it only takes a few sites using these services to slow the network to a crawl for everyone. Smoking/Alcohol - Smoking and alcohol consumption are to be limited to your campsite only. - Please respect your neighbors when using any of these substances. - There is no smoking or alcohol allowed in any of the public areas including main walkways and roadways, playground, rec hall, washrooms, games room, office/store, etc. Garbage - Please bring your garbage to the designated spot in visitor parking. - We do have containers for glass, plastic, and paper, please help in in our recycling efforts. - Also, we do have dedicated bins for returnables, please place any LCBO returnable cans or bottles in these containers, and we will donate 100% of the returnable money to local children’s charities. - Last year we raised and donated over $2000 in returnables! Visitors - Day visitors, (adult or child) $5.00 per person. - All visitors must park in visitor parking at the front of the park, and then register at the CampStore. - Overnight visitors, regular camping rates. - Registered guests are responsible for the actions and behavior of their visitors. Quiet Time - Quiet time is 11:00 p.m. to 8 a.m. - Please remember to turn your music off at 11:00 pm. - After 11 pm, the sounds of crackling fires and wonderful chit-chat are all that is needed! Banned Items - Firearms, air guns, slingshots, fireworks, chainsaws, and generators are not permitted. - No additional tents on site. RVs only. Pets Policy - Friendly pets are welcome but must be kept under control and on a leash. - Pets must not be left unattended at any time. You must clean up after your pet. - The Park reserves the right to ban any pets from the park. - No pets in cabins, unfortunately, sorry. - A $100 cleaning fee will be applied post-checkout if a pet is inside a cabin. Pool Policy - Swimming pool hours are 10 am to dusk or 8 pm whichever is earlier. - Observe pool rules and supervise your children 12 years and under. - No food in the pool area. No glass bottles in the pool area please, they can be very hazardous to bare feet! - Children playing in bathing suits before entering the pool must shower to remove any sand or dirt or change into a clean bathing suit before entering the pool. - Children 3 years and under must wear swim diapers. - These are the health department’s rules, they can and will close the pool if not adhered to. Car Parking - You are permitted 1 car per site. - Extra vehicles must park in the visitor parking lot and a fee will be charged. - We strictly enforce this for the pleasure of our campers, no one wants to camp in a parking lot! - $20 per night surcharge if you are bringing an electric vehicle Children must be supervised - For their safety, children are not allowed to roam the park after dark. - Parents must supervise children in the pool, washroom, and playground. - Make your children aware of the rules. - No lifeguard on duty, you are responsible for your and your family’s safety. - Parents and guardians will be held responsible for the actions of any children under their care. MANAGEMENT RESERVES THE RIGHT TO: - Refuse admittance to undesirable persons and ask such a person to leave the campground if necessary. - We will evict anyone for noncompliance with rules without a refund, we want to make sure everyone enjoys their stay, and not at the expense of those who don’t like to play nicely! - Management will have access to any site at all times for the purpose of service and utilities/maintenance. - Willow Lake Campground and RV Park does not accept responsibility for personal injury or loss whatsoever, incurred by campers or their visitors

Refunds be given in accordance with the Cancellation Policy below: Spot2Nite booking fees are non-refundable.

STRICT If the guest cancels at least 1 week before your check-in day and time, they will receive a 50% refund (minus Spot2Nite convenience or resort fees). If the guest cancels within 1 week before check-in, there will be no refund.