Welcome to the park!

To ensure the comfort and safety of our guests, please abide by the following rules:

Registration and Arrival Check-In Procedure - Campsite Check-in time is 3 pm. - Campsite Check-out time is 1 pm - Cabin Check-in time is 4 pm - Cabin Checkout time is 11 am - While each park attempts to accommodate your exact spot request, the on-site manager has the ultimate decision for spot placement. Campsite Reservations - Check-in time is 3 pm. - We do have an early access option beginning at 11 am, but it is available only if the site is vacant (i.e., nobody is in the site before you). - It also involves a fee based on the time of check-in. - Early access (before check-in time) does not guarantee the site/cabin will be ready or available at the time of arrival. - Early access only guarantees access to the campground and campground amenities, which require parking in overflow. - Access is based on availability. - We absolutely cannot accommodate access prior to 11 am, so please plan your travel accordingly. - Check-out time is 1 pm. - Extended access is available for $10 during non-peak season and $25 during peak season to stay in the park until 6 pm. - Subject to availability. - Extended access (after check-out time) does not guarantee the guest will be able to stay on site until departing from the park. - Extended access only guarantees access to the campground and campground amenities, which require parking in overflow. - Access is based on availability. - An RV site may be used for tent camping with a maximum of 2 tents OR house a single RV, with a maximum of 8 people per site - We offer seasonal campsites and trailer storage. - Minimum stay requirements may apply during your requested dates. - Limit 8 people per site. - Rates based on 4 people (4 years old and older). - An additional person fee applies. Cabin Reservations - Check-in time is 4 pm. - We do have an early access option beginning at 11 am, but it is based on availability (must call ahead) and involves a fee based on the time of check-in. - Early access (before check-in time) does not guarantee the site/cabin will be ready or available at the time of arrival. - Early access only guarantees access to the campground and campground amenities, which require parking in overflow. - Access is based on availability. - We absolutely cannot accommodate access prior to 11 am, so please plan your travel accordingly. - Checkout time is 11 am. - Extended access is available for $10 during non-peak season and $25 during peak season to stay in the park until 6 pm, subject to availability. - Extended access (after check-out time) does not guarantee the guest will be able to stay on site until departing from the park. - Extended access only guarantees access to the campground and campground amenities, which require parking in overflow. - Access is based on availability. - Unless otherwise noted, rates are based on 4 people (4 years old and older). - An additional person fee applies. - No tents allowed at cabins or cottages. - Minimum stay requirements may apply during your requested dates. - Our cabins are non-smoking. - An excessive cleaning fee will be assessed if the policy is violated. General Rules & Polices - Events and amenities have limited availability during non-peak season. - Specific campsites or cabins may be requested, but are not guaranteed. - We do offer you the opportunity to guarantee your favorite campsite or cabin by paying our applicable locking fee. - If you opt out of the locking fee, you are guaranteed your selected site or cabin type, but NOT the specific unit number. - For a limited time, all future bookings will only require 50% down. - The remaining 50% will be required to be paid in full 30 days prior to arrival. - We have adopted dynamic rates that fluctuate based on occupancy, similar to the hotel and airline industry. - With that being said, rates vary based on availability and are subject to change with each search. - 1 camping unit and 2 cars per site; extra vehicles $5, not including day guest vehicles that must park in overflow lot. - Must be 21 or older to rent a campsite or a cabin. - Wristbands issued upon check-in must be worn at all times to identify you as a registered guest. - These wristbands also serve as your ticket to fun! - They grant you access and use of the park's amenities, attractions, and facilities. - You may be turned away from an attraction if a wristband is not present. - The following flags are allowed to be displayed at your site and throughout the campground. - All international flags, Military, including Air Force, Army, Marine Corps, Navy, Coast Guard, POW, MIA, and veterans, sports, and decorative flags such as holiday, seasonal, or garden. - Guests must obey all federal, state, and local laws regarding the ownership and possession of firearms. - Sorry, we cannot accept reservations that include a Saturday arrival or departure, unless made within 1 week of booking. - Bookings made during Memorial Day Weekend, Labor Day Weekend, or Columbus Day Weekend with a Sunday departure date will not be accepted, unless made within 1 week of booking. - Minimum stay requirements may apply during your requested dates. Firearms Policy - Firearms are not permitted in any property buildings or common areas. - The only exception is that guests may have a firearm in a locked, private vehicle in parking areas if permitted by law. - The discharge of firearms, BB guns, air guns/rifles, or similar devices is strictly prohibited. - Guests must obey all federal, state, and local laws regarding the ownership and possession of firearms. Bike Policy - Please, no bicycle riding after dark; state law requires helmets for all guests 13 and under. - Campers may arrive on a motorcycle, but are not permitted to ride the vehicle around the park. Quiet hours - Quiet hours are from 10 PM to 8 AM daily. - Anyone under 18 years of age must be at their site or cabin during these hours, unless accompanied by an adult. Pet Policy - Campsite - A max of two pets are allowed at all RV campsites. - Pets are not allowed on tent sites. - Pets of the registered RV site occupant are welcome, but limited to 2 pets per site. - Guests or visitors may not bring pets with them. - If they arrive with a pet, they will not be permitted to enter the park. - The pet owner is responsible for noise and clean up. - Pets must be kept on a leash and may not be left unattended at the site. - No pets allowed at tent sites. - We reserve the right to remove hostile pets from the parks. - Please view our Pet Waiver. Pet Policy - Cabin - Pets are only allowed at pet-friendly cabins, so please request at the time of booking. - For one pet, there is a flat fee of $50. For two pets, there is a flat fee of $70. - Pet owners are required to bring a crate(s) for their pets and are responsible for pet clean-up and noise control. - For the safety of our guests, pets must be up to date on vaccinations. - We reserve the right to remove hostile and disruptive pets from the park. - Please view our Pet Waiver. Payment Policy - We gladly accept Visa, Mastercard, Discover, and American Express. - For a limited time, all future bookings will only require 50% down. - The remaining 50% will be required to be paid in full 30 days prior to arrival. - If applicable, a resort fee is added to each reservation. - Additional person fees may apply if the number of allowable guests exceeds the included number of guests per site as set in the base rate. No Show Policy - Reservations will be held until check-out time on the day following your scheduled arrival. - No shows will result in full forfeiture of funds. Water Attractions and Pool Rules - All persons under the age of 16 must have a supervising companion to be in the pools and within the pool and water attraction area. - “Supervising companion” is understood to mean a person who is responsible for ensuring that the child will comply with applicable rules and regulations. - Some pools and attractions may not have a Lifeguard on duty. - Please supervise children at all times and follow all posted signs and rules. - US Coast Guard-approved Life Jackets and Puddle jumpers are encouraged for all children 48” or less. Behavior Policy - We expect all guests to behave in a family-friendly manner. - Line jumping, profanity, and unruly behavior are considered offensive behaviors and could result in the guest being ejected from the property without a refund. Dress Code Policy - Proper swim attire is required. - Swim attire must be appropriate for a family environment. - Inappropriate swim attire: Jeans, cut-offs, undergarments, swimwear that is revealing or has messaging that depicts violence, nudity, vulgarity, or discriminatory language or graphics. - Swim attire with buckles, rivets, zippers, or exposed metal, and other sharp objects is not allowed on slides. Outside Food and Beverages Food, drinks, and coolers are allowed in the waterpark. Glass, bottles, or containers, and alcohol are not permitted. Food and beverages are not allowed in any pools or spas. Prohibited/Restricted - Pets are not allowed in the water attraction and pool area, except for working service animals. - Service animals must always be with their handler and may not be in pools or in contact with the water. - Smoking, vaping, or e-cigarettes are not allowed in or around the pool area. - Firearms, ammunition, knives, and weapons of any kind are not allowed. - Larger outside flotation devices, including floats and rafts, are not permitted. - Breath-holding games are not permitted in any pools or attractions. Inclement Weather - For your safety, certain pools or attractions may need to close during severe weather, such as electrical storms, heavy rain, or high winds. - If weather causes a closure, every attempt will be made to reopen as soon as it is safe to do so. - Pool decks and cabanas will be cleared, and guests will be asked to remove their personal items and leave the waterpark area. Ride Restrictions - Guests with limited swimming abilities, certain body proportions, certain heights, and/or weights may not be able to enjoy all attractions. - All guests must meet the attraction's requirements to ride.

Refunds be given in accordance with the Cancellation Policy below: Spot2Nite booking fees are non-refundable.

Campground Cancellation Policy - Refunds are prohibited for weather conditions, voluntary departure, acts of nature, or evictions. - We do not give credit or refunds due to the discomforts of nature. - The fun continues rain or shine. - Changing the dates of a reservation is considered a cancellation of the existing reservation and re-booking a new reservation, and will be subject to a $25 re-booking fee. - Any refund processed will be refunded in the same form that it was originally paid, or a reservation credit can be issued towards a future stay to be used within one year from the date the reservation credit was issued. - All refunds processed via credit/debit card will be processed back to the original credit/debit card used, no exceptions. Cabin Cancellation Policy - 3+ WEEKS: Refund minus $25 cancellation fee per cabin OR full refund issued in camp credit. - 2+ WEEKS: 50% of the reservation issued in camp credit is valid through the end of the camping season it is issued, and 50% of the reservation forfeited. - LESS THAN 2 WEEKS: Full reservation forfeited. - For Group Lodges, Ranger Retreat, Mountain View Lodge, Cindy Bear's Palace, and Bevier Lodge: If a reservation is cancelled more than 5 weeks prior to the arrival date, a $50 non-refundable deposit cancellation fee is applied, or a full refund is issued as camp credit. - For a reservation cancelled more than 4 weeks prior to arrival, 50% is issued as camp credit & 50% is forfeited. - For reservations cancelled less than 4 weeks prior to arrival, the full reservation is forfeited. - The cancellation policy shall be amended in the event a natural disaster (i.e. Blizzard, Hurricane, or Tropical Storm Watch/Warning) is issued for the camp-resort area or the guest’s residence within 48 hours of the reservation arrival date OR when there is a mandatory evacuation of the area and the camp-resort will be closed. Campsite Cancellation Policy - 2+ WEEKS: Refund minus $25 cancellation fee per campsite OR full refund issued in camp credit - 1+ WEEKS: 50% of the reservation issued in camp credit is valid through the end of the camping season it is issued and 50% of the reservation is forfeited - LESS THAN 1 WEEK: Full reservation forfeited - The cancellation policy shall be amended in the event a natural disaster (i.e. Blizzard, Hurricane, or Tropical Storm Watch/Warning) is issued for the camp-resort area or the guest’s residence within 48 hours of the reservation arrival date OR when there is a mandatory evacuation of the area and the camp-resort will be closed. Change Policy - Changes to reservation arrival or departure dates made outside of the cancellation window (2+ weeks) will result in a one-time courtesy change, and every change made thereafter will be charged a $15 service fee. - The guest is responsible for any resultant difference in rates. - Changes made to decrease occupancy or pets resulting in a credit owed will result in the issuance of a Camp Credit. - Camp Credit will remain active on the User Account and will expire one year from issuance. - Reservation arrival or departure dates may not be changed inside the cancellation window. - All Spot2Nite reservations require payment in full at the time of booking. - Please contact Spot2Nite to cancel a reservation via email to [email protected] or call (877)778-2683, Option 1. - Spot2Nite convenience fees and credit card processing fees are non-refundable