Welcome to the park!

To ensure the comfort and safety of our guests, please abide by the following rules:

Check-in Procedure - Check-in time: 3:00 PM - Check out time: 11:00 AM - Strictly enforced due to cleaning requirements. - We are unable to offer early check in or late checkout. - Access to amenities is not allowed before check-in. - We do not have an office for check-in. - A fob will be in your room at check-in to allow access to the boat launch and beach. - If you need to launch your boat before check-in. - Please use one of the two public boat launches located within 5 miles of our property. - Please leave the fob in your room when checking out. - There will be a $25 charge for unreturned fobs. - While each park attempts to accommodate your exact spot request, the on-site manager has the ultimate decision for spot placement. Pet Policy - Pet-friendly rooms require proof of rabies shots, and pets must be registered in advance - There will be a charge of up to $250 for non-registered pets. - If you are in a pet-friendly room, pets must be registered before arrival and must be crated if left alone. Boat - All boat slips located at the back of our inn are by reservation only. Reservation - A text message will be sent to the phone number listed on your reservation around 3 pm on the day of arrival with your room number and the 4-digit access code for check-in. - Upon arriving, please go directly to your room and put the 4-digit access code into the keypad on the door. - If it is after 3 pm on the day of arrival and you have not received your text message for check-in. - Please call our office at 540-297-1500, or if it is after hours. - Call our after-hours emergency line at 540-798-9880. Quiet Hours - Quiet time is from 10:00 p.m. until 7:00 a.m. - Loud music is not permitted in rooms or outside in common areas. Prohibited - Recreational drug use is not permitted on the property. - Alcohol use is not permitted on property outside your room unless it is in a covered container/cup. Family Resort - This is a family resort. Smoking - No smoking in rooms. - There will be up to a $250 charge applied if evidence of smoking is found in our rooms. Campground Disclaimer - We are not responsible for lost belongings or any injuries while you are on our property. - Management reserves the right to ask you to leave the property if these terms and conditions are violated or if you are disrespectful to any staff members.

Refunds be given in accordance with the Cancellation Policy below: Spot2Nite booking fees are non-refundable.

Campground Cancellation Policy - No refunds on or after arrival. - Cancellations requested more than 72 hours before your arrival date will be refunded in the form in which they were paid, but are subject to a $10 cancellation fee. - This cancellation policy may vary for group/extended stay reservations. Reservation - Reservations canceled within 72 hours of the arrival date will result in the forfeiture of the deposit. - Reservations cancelled within 24 hours of arrival will be charged for the entire stay. Cancellation Modification - In general, if you cancel a reservation, the amount refunded to you is determined by the Campsite's cancellation policy that applies to your reservation. - Any additional service fee charged to you by the Campsite may be refunded pursuant to the cancellation policy presented in the applicable listing. - Both you and each Campsite are responsible for any modifications made to your reservation, and you agree to pay any applicable fees related to such reservation modification. Booking - The booking fee is fully refundable if you cancel your Campsite reservation within 24 hours of booking. - After 24 hours, the booking fee is refundable only if your Campsite reservation is also fully refundable at the time of cancellation. - Please note that the booking fee is not partially refundable. - All Spot2Nite reservations require payment in full at the time of booking. - Please contact Spot2Nite to cancel a reservation via email to [email protected] or call (877)778-2683, Option 1. - Spot2Nite convenience fees and credit card processing fees are non-refundable.