Welcome to the park!

To ensure the comfort and safety of our guests, please abide by the following rules:

Registration and Arrival Check-In Procedure - Check-in time: 3 p.m. - Check-out time: 11 a.m. - Upon arrival, all guests must check in at our Country store. - Late check-out and early check-in must be approved in advance. - Additional fees may apply. - Campers, visitors, and overnight guests must register and pay any applicable fees upon arrival. - While each park attempts to accommodate your exact spot request, the on-site manager makes the ultimate decision regarding spot placement. Pet Policy - Pets are welcome in the campground, on a leash. - Pets should not be left unattended. - Please pick up after your pet. - A $35 non-refundable pet fee, per pet, is required for cabin rentals where dogs are allowed. (2 pet maximum.) - For the safety of our guests, all pets must be kept on a leash at all times. Traffic & Vehicle Guidelines - The speed limit along all roadways is 10 mph. - Only 1 tent (and 1 vehicle on park-at sites) is allowed on primitive tent sites; no exceptions. - 2 tents, or 1 camper and 1 tent, are allowed on sites with hookups. - 1-2 vehicles are allowed on sites with hookups as long as they do not obstruct roadways or infringe on the space of adjacent sites. - Additional parking is available at the country store. - Golf carts, motorbikes, mini bikes, and ATVs may not be operated in the campground area. - This does not apply to motorcycles used for transportation. - Washing of vehicles or campers is prohibited. Campsite & Facilities Use - Return picnic tables to their original location before you check out. - Campfires are permitted in fire rings only and must be attended to. - Cooking grills are not allowed on tables. - Firewood is available at the store. - A dishwashing sink is available in the laundry room, rear of the comfort station. - All wash water and sanitary water must be disposed of at the dump station. - "Grey Water" may not be dumped on the ground. - Please use the trash receptacles provided. - Extra trash bags are available at the Country store. - Common or public areas (lake area, fields, trails, roadways, comfort station, etc.) are "Alcohol-Free”. Trees & Natural Resources - Standing trees are protected. - Do not chop, cut, drive nails into, saw, or harm any standing trees, living or dead. - Help yourself to downed trees. Fishing & Swimming - Fishing in campground lake is for campers, visitors & overnight guests only. - Fee fishing for trout is available in the trout pond at the country store. - Please register before fishing. - Swimming in the campground lake is allowed. - Swim at your own risk, no lifeguard on duty. Bicycles & Safety Equipment - Bicycles are permitted on designated roadways from 7:00 am to dusk. - Bicycle riding is not permitted after dark, regardless of the lighting on the bicycle. - Helmets are strongly suggested but must be worn by anyone under the age of 18. Children & Supervision - Parents/guardians are responsible for the actions and safety of their own children and visitors. - Children under the age of 13 must have adult supervision at all times. Behavior & Conduct - It is each registered camper's responsibility to make sure that their visitors and guests comply. - Failure to do so may result in eviction without a refund. - Quiet hours: 11:00 pm to 7:00 am. Your neighbors will appreciate your cooperation. - Anyone creating a disturbance or failing to comply with these rules will be evicted, without refunds. - Firearms and fireworks are prohibited and may not be discharged on the resort property. Rates, Reservations & Policies - Rates are subject to change without notice. - Therefore, advanced reservations made in the off-season may increase. - Should we increase our rates, the current rate will apply at the time of check-in. - We do not require the damage deposits for cabin rentals. - If any damage occurs or if cabins require excessive cleaning, we will determine the necessary charges and apply those costs to the credit card provided at the time of your reservation. - Evidence of smoking any type of substance inside cabins will result in an automatic $100 charge and is grounds for immediate eviction, as well as guests being prohibited from making any future reservations. Liability & Risk Acknowledgment - Entrance onto the property of Montebello Resort constitutes permission for our staff to photograph anyone while on the premises and to use any resulting photographs for lawful purposes without permission from or compensation to the individual. - Camping is an outdoor experience, therefore, no refunds will be issued due to the consequences of mother nature. - Guests assume all risks and dangers incidental to the activity of camping in a rustic outdoor environment including the danger of being injured by insects or other animals, injury from participation in recreational activities (hiking, swimming, etc.), or being injured as a result of inclement weather conditions. - The campground and its owner, agents, and employees are not liable for injuries, property loss, or damages resulting from such causes. Property Rights - We are a privately owned resort. - We reserve the right to refuse service and will not be responsible for guest injuries or loss of valuables due to guest negligence.

Refunds be given in accordance with the Cancellation Policy below: Spot2Nite booking fees are non-refundable.

Campground Cancellation Policy - There will be no refund for no-shows. - Camping cancellation: if you cancel your reservation more than 7 days in advance of your check-in date, you will be refunded in full, minus a $10 cancellation fee. - If you cancel your reservation 7 days or less from your check-in date, we will retain a one (1) night fee, and you will be refunded the remaining balance. - To cancel your reservation, please call the country store at 540-377-2650 during store hours. - Cabin cancellation: if you cancel your reservation more than 14 days in advance of your check-in date, you will be refunded in full, minus a $25 cancellation fee. - If you cancel your reservation 14 days or less from your check-in date, we will retain the amount equivalent to your first night stay, and you will be refunded the remaining balance. - Cancellations will not be accepted via Email, Facebook, or voicemail. - All Spot2Nite reservations require payment in full at the time of booking. - Please email Spot2Nite to cancel a reservation at [email protected] or call (877)778-2683, Option 1. - Spot2Nite convenience fees and credit card processing fees are non-refundable.