Welcome to the park!

To ensure the comfort and safety of our guests, please abide by the following rules:

Registration and Arrival Check-In Procedure - While each park attempts to accommodate your exact spot request, the on-site manager has the ultimate decision for spot placement. Quiet Hours - Quiet times are between 10 PM and 8 AM. - Please refrain from any activity that could disturb the quiet enjoyment of our park guests. Trash Policy - Our team members will pick up trash. - Please leave your firmly bagged trash at the front of your site at 10 a.m. each day and it will be picked up. - We have dumpsters located at 2 different locations in our park. - Please take all your garbage to these locations. - They are accessible 24 hours a day. Pets Policy - We love dogs!! However, we ask that you keep them leased and under your control at all times. - Please take a baggie with you on each walk to clean up after your babies. A current certificate of shots is required and should be presented at our main office upon check-in. - We allow the first 2 dogs for free and a 3rd dog at a charge of $5, per night, per reservation for the short term and we have a maximum of three (3) pets per site. - Pets are not allowed in the pool area. - Barking or aggressive dogs will be required to leave the park if they become a common nuisance to the other guests. - Dogs may not be kept leashed outside without an owner present with them. - Also, no dog kennels, cages, or houses on site. - Dogs are not to be left outside unattended. Vehicle Policy - There is a max of (1) camping unit and (2) vehicles on each site, if that site allows base rate covers (1) camping unit, (1) vehicle, (2) Adults, and (2) Children. - Paths surrounding the resort are private, and vehicle use on these paths is restricted. - Open Air has age and aesthetic minimums at the resort. - We accept almost any rig that is 10 years old or newer. - Exceptions are on a case-by-case basis. - Please call our front desk at (512) 222-9178 and coordinate sending a photo of your rig for visual inspection. Reservations - Our monthly rentals are ‘month-to-month’ reservations, subject to periodic price increases. - You can make longer reservations but please know that the price is not guaranteed at check-in. - Demand and seasonality will impact our pricing. Alternatively, you can pay for your entire reservation upfront to lock in your monthly pricing. Biking Policy - All children under the age of 18 are required to wear bike helmets when biking around the park. Golf Cart - Additional adults are $8 per adult per day, additional children are $2 per child per day, and additional vehicles are $3 per vehicle per day. (1) - Golf cart is permitted and is not counted as a vehicle. - Please register all people, pets, and vehicles upon arrival. - Golf carts must stay on the Open Air property. Please do not enter adjoining neighborhoods with golf carts. Parking Policy - Please park at your site and not on the road. - Overflow parking is available. - Please ask at the office. - There is to be no parking on the grass, in the street, or on any other site. - Please use the overflow parking sites for any extra cars. A/C Policy - No window A/C units are permitted. Fishing Policy - Fishing is catch and release only. Disclaimer - Make sure you take advantage of all there is to see and do in and around our park. - Our friendly staff will be happy to suggest activities on site or some popular destinations.

Refunds be given in accordance with the Cancellation Policy below: Spot2Nite booking fees are non-refundable.

Campground Cancellation policy - Reservations canceled with less than 14 days notice before the arrival date will forfeit the full deposit. - We do not offer refunds for weather-related events unless we are under a mandatory evacuation. - We do not accept checks or cash so please be prepared to bring a credit card when you arrive. - A late fee of 10% per month will be charged on unpaid balances, 5 days after the due date. Seasonal Stay(NE)/Annual Monthly - All monies paid towards seasonal reservations are non-refundable Transient Stays of 30 Days or More - If canceled 30 days prior to arrival date, payment in full will be refunded less a $25.00 processing fee. - If canceled less than 30 days prior to arrival date, the total amount paid will be forfeited Weekly/Daily Stays - If canceled less than 7 days prior - the full amount paid will be forfeited - If canceled 8-14 days prior to arrival - 50% of payment will be refunded - If canceled 15 or more days prior to arrival date - the full amount paid less a $25.00 processing fee will be refunded. - No-shows will result in forfeiture of the entire amount paid - Management reserves the right to utilize the site for another guest - All refunds which were originally paid by credit card, must be processed to the original credit card used for payment - If the original credit card used is no longer active: The guest must provide proof that the credit card has been canceled. - All refunds that were originally paid by check or cash will be refunded by a corporate check within 10-14 business days -There will be no refunds after you have checked in, for inclement weather, failure to follow the Rules & Regulations, or disorderly conduct. The manager/Owner reserves the right to have discretion on all refunds. NOTE - Booking fees are not subject to refund -All refunds will exclude any administrative or booking fees collected at the time of reservation. - All Spot2Nite reservations require payment in full at the time of booking. - Please contact Spot2Nite to cancel a reservation via email to [email protected] or call (877)778-2683, Option 1. - Spot2Nite convenience fees and credit card processing fees are non-refundable.