Welcome to the park!

To ensure the comfort and safety of our guests, please abide by the following rules:

Registration and Arrival Check-In Procedure RV - Check-in time for RVs is between 1 pm - 5 pm. - Check-out for RVs is 12:00 pm. - For check-in after 5 pm, arrangements MUST be made with Resort Management. - Failure to do so could lead to an automatically canceled reservation or fee. Cabin - Check-in time for Cabins is between 3 pm - 5 pm. - Check-out for Cabins is 11:00 pm. - Any checkouts after the required time without any prior notice will be charged a $50.00 LATE CHECK-OUT FEE. - Guest are required to pay their reservation in full before or on arrival. - Your reservation must be paid IN FULL before you park on your site. - We accept Credit or Debit Cards only. - While each park attempts to accommodate your exact spot request, the on-site manager makes the ultimate decision for spot placement. Items Policy - Items outside the unit are limited to patio & yard furniture/accessories. - Any other items MUST be stored away neatly under or inside your rig. Vehicle Policy - All RVs are subject to inspection and approval by Management. - We reserve the right to refuse service based on RV's appearance or condition. - Any rig 7 or more years old must be approved by management prior to arrival. - Please send pictures to [email protected] - Pick-up Campers, Horse Trailers & Tents ARE NOT PERMITTED. - Window A/C units ARE NOT PERMITTED. - Sleeping outside the RV is not permitted. - Boats, Flat (open), and Cargo (enclosed) trailers need to be approved by Management before they can be allowed to park on the property. - No Glass Containers allowed in or in common areas. - Washing of RVs is prohibited. Bike and Scooters Policy - Bicycles and scooters must be ridden at a safe rate of speed within the resort and are not allowed through sites that are not in their reservation. - Helmets must be worn at all times. Skateboards - Skateboards or rollerblades are not allowed. Swimming Pool Policy - Children in the pool must be supervised by a parent or guardian and in common buildings (clubhouse and laundry rooms). - Swim at your own risk, no lifeguard on duty. - Proper swimming attire must be worn while swimming. Alcohol, Drugs and Profanity - Excessive use of alcohol, public drunkenness, use of profanity, loud or obnoxious behavior, or the use of any illegal drugs will not be tolerated and will result in immediate removal from the resort. - Drinking alcohol while driving or driving while under the influence of drugs or alcohol on resort property will result in immediate removal from the resort. - SKYE Texas Hill Country Resort reserves the right to refuse service to any guest. Clean Up Fee - Each site is responsible for maintaining a clean and organized appearance. - No trash, cigarette butts, oil/grease, food, etc. - Any violators will be charged a $100.00 fee. Deposits - 50% Deposit is required when the reservation is booked. - Monthly Reservations require an additional $100 Electricity Deposit. - All electricity bills will be charged through automated billing with the card(s) on file unless informed otherwise by the guest ahead of time. - Holidays: The full reservation amount must be paid at booking. - Holidays include New Year’s Weekend, Spring Break, Easter Weekend, Memorial Day Weekend, July 4th Weekend, Labor Day, Oktoberfest, Thanksgiving Weekend and Christmas Weekend. Speed Limit - 5MPH. Please observe our speed limit to ensure the safety of all our guests and wildlife animals. - All guests operating a vehicle on resort property shall possess a valid driver's license. - Any violators of this speed limit will be warned. - If the speed limit is still not observed after the warning, guests will be asked to leave the resort. Quiet Time - 10 PM to 7 AM – Sunday through Thursday - 11 PM to 7 AM – Friday and Saturday - No loud music or excessive noise is allowed during this period. - Running vehicles or generators are not allowed during these hours except on an emergency basis. Site Occupancy - There is always a limit of 6 people per site, including visitors. - Only one (1) RV and a maximum of two (2) vehicles are allowed per site. - If you have more than 2, you must occupy a pull-through site. - No exceptions. - Vehicles must be parked on the site’s driveway. - Parking on roads, landscapes, and/or unoccupied sites is prohibited. Children Policy - Guests are responsible for all behavior of children. - All children under the age of 14 years must be accompanied by an adult 18 years or older. - Children are welcome with an accompanying adult. - Children age 3 and under stay free. Safety After Dark - To ensure safety after dark, please carry a flashlight. No bike or scooter riding after dark. Dumpsters - Place all garbage in our designated dumpsters located at our entrance or any other garbage cans located throughout the park. - Please break down all boxes, it helps with the overflow of garbage. - No Bulky/Large items. Campfires - Campfires are NOT permitted in SKYE Texas Hill Country unless staying in a cabin with a property-provided fire pit grill. - Guests may bring their own grill but must receive approval from property management. Picnic Tables - Do not move picnic tables or patio chairs from the designated cabin site to another. Portable Grills - Gas grills, charcoal, and pellet grills are allowed in the resort. - Wood (stick) is NOT allowed unless staying in a cabin with a provided grill from the resort. Clotheslines - NOT permitted. Add-ons to RIG/Site - All add-ons to your rig and or site ARE NOT permitted. - This includes carpets on grass, decks, steps, etc. Fireworks and Firearms - Prohibited on resort property including BB, Airsoft, and pellet guns. Visitors - Your visitors are always welcome at SKYE Texas Hill Country Resort, provided they register at our main office. - Registered guests and their visitors are expected to read and adhere to all resort guidelines. Lost and Found - Missing an item? (Restroom, shower, laundry room, site, landscape). - Check with our front desk team in the clubhouse for assistance. Pet Policy - Whilst we are a dog-friendly resort, we kindly ask you to be a responsible pet owner and adhere to the following: - No more than 2 dogs per designated pet cabin. - An additional fee of $50/night will be charged upon check-in. - No more than 2 dogs per RV site. - An additional fee of $20/night will be charged upon check-in. - All dogs must be leashed under owners’ supervision/control while outside and follow common courtesy for neighbors. - Dogs left unattended in cabins MUST BE CRATED. - RV guests are prohibited from leaving their dogs unattended in their rig. - All guests are expected to pick up after their furry companion. - We offer an onsite dog park for your convenience. - Pets are not allowed in common buildings or swimming pool areas unless they are service animals. (Service animals are prohibited from entering the actual pool) - Please keep dogs out of the ponds. - Failure to comply with these rules may result in being asked to leave the resort with no refund. - All Owners must sign and acknowledge the resort Pet Policy upon check-in, accepting liability for their pet, and will be responsible for any damages and fees that were incurred during their stay. - You are responsible for the actions of your pet. - Owners are required to sign a waiver at check-in. - Any losses or damages to Resort property will result in a minimum $200 charge to the credit card on file. - Non-aggressive breeds only. - If your pet demonstrates aggressive or disruptive behavior (such as excessive barking), we may ask you to leave the park without a refund. - All vaccinations must be up to date. - Children may not walk the dog(s) without a parent present. - Your pet must be on a leash at all times while outside. - Do not leave your pet unattended. - You must pick up after your pets. Septic System - Please do not flush sanitary products/wipes. - Flush only items clearly marked “safe for septic systems” Please make sure your sewer hoses are correctly fastened and properly sealed. Rules and Regulations - SKYE Texas Hill Country reserves the right to make any changes to our rules in regulations. - We desire to make your stay with us pleasant, fun, and safe. - If you have any questions or suggestions regarding our rules and regulations, we are happy to discuss them with you. Liability - SKYE Texas Hill Country IS not responsible for loss due to fire, theft, wind, flood, earthquake, theft, Act of God, vandalism, or for any actions of any guests. - Guests will be held responsible for any damages to the resort property. - Guests are required to have current up-to-date registration and insurance for physical damage and liability insurance for their vehicles and RV’s. Golf Cart Rental - We are pleased to provide electric golf cart rentals for you to enjoy your stay with us! - In addition to the rules contained in the rental cart agreement to be signed by each guest renting a golf cart from the property, all guests must comply with the following rules governing the use of golf carts on the property. - There is a minimum 2-day rental and a minimum 3-day rental on holiday weekends. - Only Licensed Drivers at least 18 years old are allowed to drive golf carts. - Rental Carts are permitted for use only on campground roads/trails. It is prohibited to take rental carts off resort property. - All Golf Carts must be returned at dark or 9 pm to the charging station nightly so the resort team can charge. - Occupancy may not exceed limits set by the manufacturer. - A golf cart’s maximum seating capacity must never be exceeded. - Operator and passengers must be seated at all times while the golf cart is in motion. - No one may sit in the lap of the operator or a passenger - Any damage caused during the rental period is the responsibility of the renter. - Operation of golf carts while consuming or under the influence of alcohol, marijuana, or illicit drugs is strictly prohibited.

Refunds be given in accordance with the Cancellation Policy below: Spot2Nite booking fees are non-refundable.

MODERATE If the guest cancels at least 1 week before your check-in day and time, they will receive a full refund (minus Spot2Nite convenience or resort fees). If the guest cancels within the 1 week before check-in, there will be no refund.