Welcome to the park!

To ensure the comfort and safety of our guests, please abide by the following rules:

Check-In: - 3 pm - 8 pm Check-Out: - 11 am Note - While each park attempts to accommodate your exact spot request, the on-site manager has the ultimate decision for spot placement. Cabins: - All names of cabin occupants need to be on file prior to the camping date. - All vehicles to be parked at the cabin need to be registered with cabin occupants. - All vehicles need to have the description of the vehicle and license number on file prior to the camping date. - Absolutely no pets in cabins at any time. - No smoking in cabins or around cabins including on the porch at any time. - No tents are to be placed outside of cabins. - These are housekeeping cabins, occupants are responsible for cleaning up after themselves and leaving the cabin in the same condition as they found it. - All garbage is to be tied up and taken down to the dumpster by the office upon departure. - All used bath/kitchen towels are to be placed in provided bag and placed on the front porch upon departure. This helps us keep the house cleaning fees to a minimum. - No bedding is included in cabin rentals. - Absolutely NO freshly caught fish in the refrigerator or freezer! No exceptions. - Any violation of these rules can result in forfeiture of the rest of your cabin stay with no refund. - If the cabin requires cleaning beyond sanitation, a cleaning fee of up to $100 will be billed to your card on file. - All other rules of the campground apply. - SutterCreek reserves the right to alter and change rules if the need arises at any time. General Conduct: - Campers are responsible at all times for their actions and the actions of their family members and guests. - SutterCreek reserves the right in its sole discretion to remove any person from the property whose behavior violates these Rules or otherwise adversely affects the use, enjoyment, or safety of our campers or their guests. - SutterCreek may terminate a camper’s site or cabin agreement for serious or repeat violations of these Rules and Regulations at any time and without refund. - No abusive, foul, rude, or vulgar behavior or language is permitted. We are all here to relax and have fun so be respectful of others at all times. - Children are expected to be accompanied by an adult at all times. - Noise shall be kept to a minimum. - Campers shall use discretion in operating engines, generators, radios, and televisions so as not to create nuisance or disturbance. If your neighbor can hear it, it’s too loud. - Dinners, parties, or other social activities continuing after 10 PM should be moved inside the host’s RV or cabin to prevent disturbing others. - Quiet Hours: 10:00 PM to 8 AM daily. - Do not walk/drive through or park on other people’s campsites. - Do not cut or deface any tree with nails, or any metal object. - No dog chains, ropes, or hammocks around trees. - Smoking is not allowed in the Clubhouse or any Restroom or bathhouse buildings. - Visitors must register at the office as soon as they enter SutterCreek Campground if not previously checked in online. - SutterCreek is privately-owned and therefore has the right to approve or reject any person as a camper for any reason including the appearance or condition of their RV or vehicle. - SutterCreek also reserves an easement on the entire campground at all times for inspecting, maintaining, or replacing electric lines, and water lines, or for the purpose of inspecting any part of the premises, in order to see the provisions of the rules of the campground are being observed. - RV lot or cabin occupant shall have no claim against SutterCreek or SutterCreek staff for interference with campers leasehold for such entry into/upon his/her lot. Pets: - All pets must be registered at the Office or online and provide vaccination papers. - Maximum of 1 pet per site. (no pets in cabins) - Pets are allowed on the premises but they must be kept on a leash at all times and under the control of their owner. - Pets may not be left alone on site. - SutterCreek seeks to maintain a safe and peaceful environment for all of its campers and therefore reserves the right to prohibit any camper from bringing a pet onto the premises in its sole discretion. - Noisy (frequent barking) or aggressive pets are not allowed. If any animal is unruly, the owner must take it off the campground immediately. - CAMPERS ARE REQUIRED TO CLEAN UP AFTER THEIR PETS. - No pets are allowed in buildings or at parties where food is present. Guests are not allowed to bring in any pets, there will be no exceptions. If this happens the guests will be asked to leave. - The maximum speed limit is 5 MPH. This is important to maintain the safety of each person in the park. - Speeders will be warned first. Repeat violations result in the immediate termination of the site agreement without refund. Golf Cart Rules: - No gas golf carts are allowed. Only electric golf carts may be used on SutterCreek property. - A current insurance certificate must be presented by the owner and kept on file at the Office. - Operators must have a valid and current driver’s license. - After dusk, all vehicles must have operating lights. - Passengers must remain in their seats at all times while the vehicle is underway. - No joyriding is permitted. - Quiet time: Golf carts may not be operated between 11 PM and 7 AM. - Golf carts may only be used on campground roads and paths, and never on grass common areas or on a neighbor’s property. - RV site holders shall affix their site number on the rear of their golf cart. - Golf carts must be ready to move at all times so that SutterCreek personnel may move the vehicle, if needed, for an emergency or campground operations (mowing, maintaining unrestricted travel within the campground, etc.) - Accidents must be reported immediately to SutterCreek staff and to the New York State Police. - Driving while intoxicated or under the influence of drugs is strictly prohibited. A violation of this rule will result in a loss of golf cart privileges and the camper shall be required to remove the vehicle from the property within 48 hours. Activities: - Campfires must be contained within a fire ring and manned, for the safety of everyone, at all times. - Campfires are to be completely out by midnight. DO NOT leave fires unattended. - Picnic tables must not be moved. One per site. - New York State has strict laws prohibiting the transport of firewood. Campers and visitors are not allowed to bring firewood to the property. Firewood is available at the office for a reasonable cost. - Please try to conserve electricity and water whenever possible. Example: turning off A/C or lights while not in RV or cabin. Dishwashing is prohibited in bathroom sinks, creeks, or outdoor spigots. - Please help keep restrooms and showers clean. - Sterling Creek is not life-guarded or otherwise supervised by SutterCreek. Swim or enter at your own risk. - In order to ensure safety after dark, please carry a flashlight. - No bike or scooter riding after dark. - No firearms, BB guns, or fireworks are allowed on the property. RV Sites: - Only one RV may be placed on each site. - No tents or pop-ups are permitted. - RVs must be well maintained and in overall good condition. - Seasonal RV’s over 10 years old must be pre-approved by SutterCreek management. - Please maintain the outside of your RV unit and lot clean and in an orderly manner. - NO DUMPING of sewage or water from your camper onto the ground. - Seasonal RV electric and water connections must be buried below the ground surface in order to accommodate lawn mowing. - Areas around camper-owned equipment or personal property will not be mowed. - SutterCreek is not responsible for damage to any personal property arising from mowing. - Seasonal RV owners are expected to trim and keep the area immediately surrounding their RV sites neat and well kept. - If the seasonal site is not maintained to SutterCreek standards a written warning will be given and placed in your mailbox. - After 72 hrs of written notice of non-conformance and SutterCreek has to mow and trim or clean up your site $25.00 charge will be applied to your lot rent for each occurrence. - Garbage shall not be left on or around RV sites or common areas. All garbage shall be bagged and tied and disposed of in the dumpster by the office, or removed from the property. - Absolutely NO fish guts in the dumpster!!! - No person shall discharge oil, spirits, flammable liquids, or other liquids other than water into or on the property. - Campers shall not engage in any commercial activities on the premises. - No “for sale” signs or other signage of any kind shall be posted without the prior written consent of SutterCreek which may be withheld for any reason. Parking: - RV sites are limited to two cars per site and one golf cart, ONLY if all vehicles can be parked on the site without blocking interior roads, campground facilities, or infringing upon an adjacent site. - All vehicles must be registered with the campground prior to or at the time of check-in. - Vehicles must be parked only in designated parking spaces. - A visitor may not park at the camper's RV site. - Parking is only allowed in designated parking areas and a parking pass shall be placed on the dashboard. - Parking on access roads or public areas (including along the creek) is prohibited. This is a campground regulation to provide access for emergency vehicles such as fire trucks or ambulances, should they become necessary. - Boats and trailers are not permitted to be parked or stored on an RV site or on the common areas. Boats and trailers may only be parked in designated areas. Check with the office for more information. - SutterCreek shall have the right to remove from the premises any RV, car, or vehicle that is deemed unsafe. Repairs/improvements: - Construction of outdoor seating areas, storage facilities, decks, or porches or the modification of surrounding landscaped areas is prohibited without the prior written consent of SutterCreek. - Customers may work on their RV provided the camper notifies SutterCreek personnel in advance of any major work. - Hazardous materials used or generated by the camper must be removed from SutterCreek property and properly disposed of by the camper. - Absolutely no paints, thinners, solvents, oils of similar materials, sawdust residue, or paint scrapings shall be dumped or discharged into the water, dumped in campground trash receptacles, or be spilled onto SutterCreek property. - SutterCreek will hold campers liable for any costs or fines incurred by SutterCreek as a result of such discharge of waste on the premises. - Vendors or service providers performing repairs, modifications, or alterations to any RV or RV site must be pre-approved by SutterCreek. - All vendors performing services must provide proof of liability and workman’s compensation insurance with coverage limits deemed to be acceptable to SutterCreek. General: - Campers shall comply at all times with all Federal, state, and local regulations and laws. - All campers will obtain and carry fire and hazard insurance on their own personal property and liability coverage for both damage to property and personal property. - Upon reasonable demand, campers shall produce such proof of said insurance coverage in a satisfactory form to SutterCreek. - Suttercreek is not responsible for unattended property or any damage caused by fire, theft, accident, flood, animal, or vandalism upon reasonable demand customer shall produce such proof of said insurance coverage of liability and fire insurance in a satisfactory form to SutterCreek. - SutterCreek reserves the right to amend or change these Rules without prior notice for the preservation, safety, control, and orderly operation of the campground. No Liability: - All campers, guests, and visitors assume all risks and dangers incidental to the activity of camping in a rustic outdoor environment including specifically (but not limited to), the danger of being injured by insects or other animals(domestic or wild), of being injured while participating in recreational activities, such as entering the creek for leisure, fishing or recreation, etc., playing sports, hiking, fishing, riding in golf carts, and boating and/or being injured as a result of inclement or unforeseen weather conditions, and agrees that SutterCreek Campground and its owners, agents and employees are not liable for injuries or property damage resulting from any such risks and danger.

Refunds be given in accordance with the Cancellation Policy below: Spot2Nite booking fees are non-refundable.

Campground Cancellation Policy - 100% refund until 30 days before check-in. 50% percent refund 14 days prior, then 13 days prior the reservation is no longer refundable. - All refund calculations exclude the RoverPass service fees and credit card processing, which are non-refundable. RoverPass Cancellation Policy - The platform and processing fees are non-refundable. - Spot2Nite convenience fees are non-refundable.