Welcome to the park!

To ensure the comfort and safety of our guests, please abide by the following rules:

Check-In Procedure - Check-in time: 4:00 pm. - Check-out time: 11:00 am. - Please no check-ins after 10 PM. - While each park attempts to accommodate your exact spot request, the on-site manager has the ultimate decision for spot placement. Deposit - You can secure your reservation with a 50% deposit today, with the remaining balance due 30 days before your stay. Wristbands - All guests must wear the park-provided wristband. - This shows us you’re a registered guest. - You will not be allowed access to our amenities & attractions if you are not wearing your wristband. - Guests without wristbands may be asked to leave, since we won’t be able to confirm they’re part of the fun. Campfire - Fires are welcome in the designated rings provided at each site. - We keep it cozy, not crazy — bonfires or oversized flames are not permitted. - Fire bans may go into effect during very dry conditions, based on guidance from local authorities. - Firewood is available for purchase at the Ranger Station. - Please don't bring outside wood. - This is to help protect our trees. - Hauling firewood, even a short distance, is a common way for invasive species to infest new locations. - Color flame packs and fire starters are available at the store to make your evening glow. Sharing the Outdoors with Wildlife - Guests help protect the environment (and their snacks) by storing food properly and keeping campsites clean. - Please don’t leave trash, food, or pet bowls outside overnight. - Our staff will be around during open hours to pick up your trash. Alcohol Use & Safety Guidelines - Adults over 21 may enjoy alcoholic beverages at their campsite. - If you’re walking around the park, please use a koozie or other non-descript container. - Glass containers aren’t allowed in or near aquatic areas, safety first. Visitors - Visitors are welcome and must check in at the Ranger Station upon arrival. - Fees may apply based on when they arrive and which activities they join. - Visitors are expected to follow all campground rules and depart by 10:00 pm. - Visitors must wear a park-provided wristband while on-site. Keeping it Clean - Gray water and black water must be emptied only at your site hookup or the dump station. - Hoses must be properly fitted to prevent leaks or spills. - Generators aren’t allowed; our full-hookup sites provide the power you need for a comfortable stay. Children - Kids have the most fun when a trusted adult is nearby, especially at the pool, lake, playground, and activities. - Our guests always keep an eye on their little ones. - Children under 16 must be accompanied by an adult at water attractions. - If your child is biking or scootering around the campground, helmets are a must, and traffic rules apply. - Respect for others is a big part of the camping experience. - Our guests are known for their friendly attitudes and family-centered fun. Pets - All pets must be leashed and attended; no solo adventures, please. - This applies to pets left outside at your site as well. - Remember to pick up after them to keep our park clean for all. - Limit two pets per site unless otherwise approved. - We kindly ask that pets remain outside of the pool and food service areas. - Service animals are permitted throughout the park, including in all public spaces. - While we love all pets, only animals that are individually trained to perform tasks for a person with a disability are considered service animals. - For everyone’s comfort, service animals should remain under control at all times, on a leash or harness, or under voice command if necessary. Sites & Parking - For everyone's safety and enjoyment, please observe posted speed limits. - One RV or tent is permitted per site, with a maximum of 8 guests. - Park vehicles on the gravel pad if provided. - Please don’t park in empty or neighboring sites. - Personal golf carts are only allowed with a valid handicap placard and proof of insurance. - No side-by-sides are permitted on the property. Quite Hours - 11:00 pm 8:00 am. - Any guest under 18 years of age must be at their campsite or cottage during these hours unless accompanied by an adult. Golf Carts - Registered guests must be 18 years of age with a valid driver’s license present in their possession to drive a golf cart. - Registered guests must keep golf carts on Great Escapes RV Resort Chesnut Bay property roads at all times. - To help us keep our resort beautiful, please do not drive the carts on the grass. - All golf cart renters are required to sign the Golf Cart Liability Waiver. - Please note, prices are subject to change without notice, and all rates are subject to Federal and Local taxes. - If any employee of Great Escapes RV Resort Chesnut Bay is witness to any misuse of the golf carts, we reserve the right to terminate the rental of the golf cart with no refund. Tents - Tents are only allowed in designated tent areas. Prohibited - To keep things safe and serene, we don’t allow personal golf carts, fireworks, firearms, drones, metal detectors, or vehicle repairs. Fishing & Flags - Alabama freshwater fishing laws apply and will require a fishing license in order to fish on the lake. - Guests may proudly display U.S., state, local, military, first responder, or Great Escapes flags at their site. Flags Permitted at Campsites - At Great Escapes RV Resort Chesnut Bay, we are committed to fostering a welcoming and enjoyable atmosphere for all guests. - To maintain a consistent and family-friendly environment, we ask that guests limit flag displays at campsites to the following The American flag (displayed in accordance with U.S. Flag Code), State and local flags, Military and first responder flags (Army, Navy, Air Force, Marine Corps, Coast Guard, POW/MIA, police, fire, EMS), Great Escapes RV Resorts-branded flags. Special Event Considerations - Great Escapes RV Resorts may permit additional flag displays during themed celebrations or special events. - Any temporary exceptions will be communicated in advance by resort management. Policy Enforcement - If a flag outside the approved categories is displayed, resort staff will provide a courteous reminder of this policy. - Guests may be asked to remove non-compliant flags to maintain our shared community standards. - We appreciate your cooperation in helping us create an inclusive and enjoyable camping experience for all. Website Disclaimer - While Great Escape RV Resorts Chestnut Bay seeks to provide accurate and timely information, there may be inadvertent technical or factual inaccuracies and typographical errors for which we apologize. - The information provided on our website, other advertising media, or email, including information and materials contained in the text, graphics, software, links, and other items, is provided “as is,” “as available” and without warranties of any kind, either expressed or implied.

Refunds be given in accordance with the Cancellation Policy below: Spot2Nite booking fees are non-refundable.

Cancellation and Refund Policy - We will return your deposit minus a $30 service charge if you cancel eight (8) or more days prior to your arrival date for tent sites or RVs and fifteen (15) or more days prior to your arrival date for cabins. - If you cancel seven (7) days or less of your arrival date for tent sites or RVs, your full deposit is forfeited. - If you cancel fourteen (14) days or less of your arrival date for tent sites or RVs, your full deposit is forfeited. Holidays - We will return your deposit minus a $30 service charge if you cancel thirty (30) or more days before your arrival date. - We do not refund holiday deposits on cancellations made twenty-nine (29) days or less of your arrival date. - Please make sure you schedule your holiday reservations carefully. No-Shows - Guests failing to contact us to cancel their reservation (with the required time, listed above) will be considered no-shows. - No shows are subject to the same cancellation policies. - Camping is an outdoor experience, and accordingly, we do not offer refunds due to the whims of Mother Nature. - All Spot2Nite reservations require payment in full at the time of booking. - Please contact Spot2Nite to cancel a reservation via email to [email protected] or call (877)778-2683, Option 1. - Spot2Nite convenience fees and credit card processing fees are non-refundable.