Welcome to the park!

To ensure the comfort and safety of our guests, please abide by the following rules:

Check-In and Check-Out -Check-in is at 12:00 PM and check-out is at 11:00 AM. Late check-outs require manager approval. There are no refunds for early departures. If you don't arrive by noon the day after your reservation begins (without prior arrangements), your site becomes available and payments are forfeited. We do our best to honor site requests, though our manager makes final placement decisions. Guests and Visitors -Base occupancy is two people per space; additional residents are $50 per person per month. Each site may have up to four guests. Visits longer than two days are charged $5 per person per night. Tenants are responsible for their guests, who must follow all park rules. Guests at resort events must be accompanied by the tenant. Site Standards -Keep the area under your RV clean and clear of stored materials. Only outdoor furniture and items designed for outside use are permitted, and these should be kept minimal. Any site improvements or alterations need approval from the office before you begin. Digging requires written management approval. Awnings, skirting, storage sheds, and fences must comply with local regulations and may require permits. Please stay off vacant sites and other tenants' lots to protect underground utilities. -The following items are not permitted outside: laundry machines, clotheslines, appliances, open containers, and indoor furniture. Quiet Hours -Quiet hours are 10 PM to 7 AM Monday through Saturday. Sundays are quiet days with no power tools like circular saws or grinders. Pets -Clean up after your pets immediately, whether in the dog park or anywhere in the resort. Keep pets on a leash no longer than six feet when outside your RV, unless they're inside the dog park. Pets are welcome in the office but not in other facilities, especially the pool area (this is Arizona health code). Don't chain pets outside unattended or let them onto other sites. Maximum three pets per space. Uncontrolled pets may result in being asked to leave. Animal control will be called for roaming or distressed animals. Vehicles -Each space allows one RV or park model and two vehicles. Only one RV may be occupied per site, and guests cannot reside in vehicles. All vehicles and RVs must be in running condition and well-maintained. Be mindful of engine noise, especially diesel engines. No major vehicle repairs on-site; minor repairs should be completed within 24 hours. Washing vehicles is fine, just don't spray your neighbor. Parking and Speed -All vehicles must fit within your space. Common areas, empty sites, other lots, and streets are not for parking. The speed limit is 10 MPH throughout the resort. Trash -Keep your site clean and dispose of trash in resort dumpsters or at an off-site facility. Fire Safety -Only propane fire pits are allowed. Open wood fires are prohibited. Utilities -Each space has a back-flow preventer designed to prevent water contamination. Please don't remove it; missing devices incur a $25 fee. Sewer lines must have at least a three-inch drop, and any leaks from your RV other than potable water are not acceptable. Pool and Spa -Pool hours are 7 AM to 9 PM for children and 9 PM to 7 AM for adults only. There is no lifeguard on duty. The pool and spa are for tenants only; guests must be accompanied by a resident. No one under 18 may use the pool or spa without adult supervision. The East spa is family-friendly at parents' discretion; the West spa (near the clubhouse) is reserved for guests 18 and over. No glass containers, food, beverages in the water, or pets in the pool area. Reservations and Payment -Peak season reservations (October through April) open in April. All sites must be paid in full upon arrival, with a $200 refundable security deposit for monthly stays. Monthly rent is due on the first of each month, with a $5 per day late fee starting on the fifth. The deposit is refunded after departure once electricity is settled. There are no refunds on rent. Additional Guidelines -Firearms may not be discharged in the resort. Smoking is prohibited in all resort facilities. Resort plants and irrigation are maintained by our team; please don't touch irrigation lines. Private parties require office approval and scheduling. All resort events are for residents only, and guests must be accompanied by a tenant. Code of Conduct -Aggressive or threatening behavior will not be tolerated and may result in immediate removal. Violations of city, county, or state laws are grounds for termination. -We work hard to provide a safe, clean, and welcoming environment. We're not responsible for losses due to fire, theft, accidents, or natural disasters. These guidelines may be updated as needed. Thank you for being part of the Open Air community.

Refunds be given in accordance with the Cancellation Policy below: Spot2Nite booking fees are non-refundable.

Campground Cancellation Policy - For monthly: 30-day notice is required before your first night of arrival if you wish to cancel your reservation for any refund minus the 25.00 cancellation fee. - For daily/weekly: 14 days' notice is required before your first night of arrival if you wish to cancel your reservation to receive a full refund, minus the $25 cancellation fee. - If you wish to cancel during the 14-day period before your first night of arrival, there will be no refund. Seasonal Stay(NE) or Annual Monthly - All monies paid towards seasonal reservations are non-refundable. - Transient Stays of 30 Days or More. - If canceled 30 days prior to arrival date, payment in full will be refunded minus a $25.00 processing fee. - If canceled less than 30 days prior to the arrival date, the total amount paid will be forfeited. Weekly or Daily Stays - If canceled less than 7 days prior - the full amount paid will be forfeited. - If canceled 8-14 days prior to arrival - 50% of payment will be refunded. - If canceled 15 or more days prior to arrival date, the full amount paid minus a $25.00 processing fee will be refunded. - No-shows will result in forfeiture of the entire amount paid. - Management reserves the right to utilize the site for another guest. - All refunds that were originally paid by credit card must be processed to the original credit card used for payment. - If the original credit card used is no longer active: The guest must provide proof that the credit card has been canceled. - All refunds that were originally paid by check or cash will be refunded by a corporate check within 10-14 business days Refund Policy - All refunds will exclude any administrative or booking fees collected at the time of reservation. - There will be no refunds after you have checked in for inclement weather, failure to follow the Rules & Regulations, or disorderly conduct. - The manager/Owner reserves the right to have discretion on all refunds. - All Spot2Nite reservations require payment in full at the time of booking. - Please contact Spot2Nite to cancel a reservation via email to [email protected] or call (877)778-2683, Option 1. - Spot2Nite convenience fees and credit card processing fees are non-refundable.