Welcome to the park!

To ensure the comfort and safety of our guests, please abide by the following rules:

Check-in Procedure - Check-in time is any time at or after 1:00 pm. - Check Out Time is a strict 12:00am. - In the event you need an earlier check-in time, please contact our staff at (575) 528-5800 or [email protected] to make arrangements. (Fee based on timeframe needed.) - In the event you need a later check-out time, please contact our staff at (575) 528-5800 or [email protected] to make arrangements. (Fee based on timeframe needed.) - While each park attempts to accommodate your exact spot request, the on-site manager has the ultimate decision for spot placement. Early and Late Arrivals - The standard check-in time is 1:00 pm. - Early check-in prior to 12:00 pm is subject to a $25 early arrival fee. - At Hacienda RV Resort, all sites are assigned in advance – you will not be permitted to take an “open site” if arriving prior to check-in time. - If you are able, please call ahead of time to notify the resort and check site availability if you are arriving early. Payment Policy - Rates and policies are subject to change without notice. - By providing a credit card number, you are giving authorization to Hacienda RV Resort to automatically bill your credit card for any outstanding costs due upon arrival any costs accrued while at the property, and any outstanding balances not paid at the time of departure. - All reservations require a one-night deposit to be paid at the time of booking. - All reservations are to be paid in full at the time of check-in. - If you opt to pay the deposit at the time of making your reservation, you hereby authorize Hacienda RV Resort to automatically bill your credit card for the outstanding balance on your day of arrival. Speed Limit - The speed limit is 5 MPH. For the safety of all, please adhere to the speed limit. Vehicles - Bicycles, golf carts, and side-by-side vehicles are permitted within the Resort, however, these types of vehicles are not permitted on public roads, and therefore should not be brought if they are intended as a form of travel. Disclaimer - Review all Resort Rules and Policies upon arrival. - You are expected to adhere to them. - In the event you do not adhere to the Resort Rules and Policies, you will be escorted off the property and no refund will be given.

Refunds be given in accordance with the Cancellation Policy below: Spot2Nite booking fees are non-refundable.

Campground Cancellation Policy - If the guest cancels at least 3 days before their check-in day and time, they will receive a full refund (minus Spot2Nite convenience fees and a $15.00 park cancellation fee). If the guest cancels within 3 days before check-in, there will be no refund.