Welcome to the park!

To ensure the comfort and safety of our guests, please abide by the following rules:

Check-In Procedure RV & Tent Campsites - Check-in time: 2:00 PM. - Check-out time: 11:00 AM. Cabin and Lodging - Check-in Time: 3:00 PM. - Check-out Time: 11:00 AM. - Late departures may be available until 2 PM, subject to availability, and will incur a fee of $25. - Early arrivals may be available, for an additional fee. - Please call the office prior to arrival to check availability. - While each park attempts to accommodate your exact spot request, the on-site manager has the ultimate decision for spot placement. Payment - For short-term stays, campsites require full payment at the time of booking. - For cabins and lodging, a 50% deposit is due upon booking. - Any remaining balances will be automatically charged 14 days prior to check-in. - For long-term RV Campsite stays, a deposit of $150 is required to secure your booking. - This deposit will be refunded at the end of your stay. - For long-term Cabin and Lodging stays, a deposit of $500 is required to secure your booking. - $350 of this will be held as a refundable security deposit, and $150 is applied towards a cleaning fee. Reservation - Guests must be 18 years of age or older to rent any campsite or cabin. - Reservations will be held until check-out time on the day following your scheduled arrival. - No shows will result in full forfeiture of funds. - Specific site and cabin numbers are not guaranteed unless a Site Lock fee has been paid. - Site and cabin numbers may change prior to arrival; however, the site and cabin type that was booked will be guaranteed. Cabin and Lodging - A credit card is required to be on file for any cabin or lodging reservation. - A $150 credit card hold is required for any cabin or lodging reservation that is 29 days or less. - Any damages to the rental unit, whether caused by myself, my children, guests, or pets, must be reported to the registration office immediately or upon checkout. - Any damages that occur during my stay will be charged to my credit card following a thorough inspection by management. - Excessive cleaning fee will be charged a minimum of $250 for cabins or lodging units that are left extremely unclean or with excessive garbage. Long-Term Stays - A total of $500 is required for all cabin or lodging stays of 30 days or longer. - A $350 security deposit is held as a refundable security deposit, and $150 is applied towards a cleaning fee. - All long-term stays require a completed background check before the monthly rate can be applied. - A $25 application fee is required from the guest. - While the background check is processing, guests will be charged the transient (nightly) rate for their rental unit or campsite. - Upon successful clearance, the rate will be retroactively adjusted to the monthly rate from the date of arrival. - All long-term payments are due by the 1st of each month. - For long-term reservations, a late payment charge of $50.00 will be charged for delinquent accounts after the 5th day of the month. - There will be a $50.00 fee for any bounced ACH or returned check. - Guests acknowledge they are not tenants but licensees of the campground. - Management may terminate the guest’s license to enter the premises at any time for any reason. - All long-term guests must review and accept all Seasonal Agreements and/or Monthly Agreements and Rules, whichever is applicable for their stay. Pets - Pets are welcome at campsites and in designated pet-friendly lodging units. - To ensure a safe and enjoyable experience for all guests, please review our pet policies. - Each site allows a maximum of two pets, and visitors are not permitted to bring pets. - Pets must be supervised and kept on a leash no longer than 6 feet at all times and cannot be left unattended in cabins or at campsites. - Guests must ensure their pets do not disturb other campers—excessive barking, howling, or disruptive behavior will not be tolerated. - You are responsible for cleaning up after your pets, with waste bags required to be properly disposed of in designated trash bins. - Any pet-related damages to campsites, cabins, or campground property will be charged to the credit card on file following a management inspection. - If a guest is unable or unwilling to control their pet or comply with management's request to remove the pet, management reserves the right to terminate the guest’s reservation and eject them from the campground without a refund. - All pets must be up to date on vaccinations, and proof of vaccination must be available upon request. - Please note that, with the exception of service animals, pets are not permitted in restrooms, laundry, playgrounds, or swimming areas. - Guests assume full responsibility for their pet(s) and agree to release the campground, its owners, employees, and agents from any and all liability arising from pet-related injuries, damages, or accidents during their stay. Wi-Fi - The Park’s Wi-Fi may only be used for lawful purposes. - Transmission of any material in violation of any federal or state statute or regulation is prohibited. - Wi-Fi may be affected by weather, high usage, or technical issues. Prohibited - The following are prohibited within the campground. - fireworks, openly carried firearms, drones, 4-wheelers, or ATVs. Golf Carts - All guests must comply with the following rules regarding the use of golf carts on the property. - Each guest must register their personal golf cart with the office upon check-in. - Must present valid driver’s license and proof of liability insurance. - Each guest owning a golf cart is solely responsible for ensuring that all operators of the golf cart are a minimum of 16 years of age and possess a valid driver’s license. - Golf carts must have headlights on while in use after sunset. - Carts without headlights may not be used after sunset. - Golf carts must be driven responsibly at all times. - Horseplay, racing, or any misuse of carts is prohibited. - Use is limited to blacktop or gravel roads only; driving through RV sites or restricted areas is not permitted. - Operating a golf cart while consuming or under the influence of alcohol, marijuana, or illegal drugs is strictly prohibited. - Do not exceed the seating capacity of the golf cart. - All occupants must be seated while the cart is in motion. - Engage the brake and remove the key when the cart is not in use. - Drivers must adhere to all speed limits and posted signs. Photography and Video Content - Guest consents to our capture and use of voice recordings, images, videos, and likeness for any and its affiliates, subsidiaries, licensees to use my name and photographic likeness in all forms and media for the purposes of advertising, promotions, trade, and any other lawful purpose. Cleaning Short Term Stays (<29 days) - At departure, the rental unit is to be left in a reasonably clean condition (broom swept). - Garbage is to be removed from the rental unit and placed in an outside dumpster. - All kitchens and kitchenettes are to be left clean. - All dishes are to be washed and put away, and the microwave, fridge, stove, and countertops are to be wiped clean; otherwise, Campground Management may charge my credit card with a $125 cleaning fee. Long Term Stays (30+ Days) - At departure, the rental unit is to be left in a reasonably clean condition (broom swept). - Garbage is to be removed from the rental unit and placed in an outside dumpster. - All kitchens and kitchenettes are to be left clean. - All dishes are to be washed and put away, and the microwave, fridge, stove, and countertops are to be wiped clean. - A flat $150 cleaning fee will be applied to all long-term stays. Damages - All damages to the rental unit, whether caused by myself, my children, guests, or pets, will be disclosed to the registration office immediately or at checkout. - All damages occurring to the rental unit during my stay will be charged to my credit card after a thorough inspection has been made by Campground Management. - Damages for which I will be responsible include, but are not limited to. - Lost key(s), broken/lost TV/DVD/AC remote controls, broken items, discharged fire extinguishers (if not used for a fire), damaged/dented/bent appliances, furniture, cabinetry or dishes, writing on walls or bedding, and ripped or torn mattresses or covers. Long Term Stays (30+ Days) - On a recurring basis, Campground Management shall be permitted to conduct inspections of the Cabin for routine maintenance. - Cleanliness and appropriate use with at least 48 hours’ notice, or immediately and without notice in the event of an emergency, a real or suspected safety threat to any Park personnel or guest, or any actual or suspected unlawful activity. Campground Disclaimer - All guests, visitors, and other occupants ("guests") must adhere to the Rules and Regulations, posted rules and regulations at Moose Creek Resort Holdings, LLC (“Campground”), as well as any instructions provided by campground management. - Management reserves the right to remove anyone violating these guidelines or posted rules. - For details, please refer to the complete set of Campground Rules and Regulations. - Please note, no refunds will be issued for voluntary departure, acts of nature, or removal due to violations, law enforcement, or court orders.

Refunds be given in accordance with the Cancellation Policy below: Spot2Nite booking fees are non-refundable.

Cancellation Policy RV & Tent Campsites - Cancellations made 15 days or more prior to arrival will receive a full refund, less a $75 service charge. - Cancellations made between 8-14 days to arrival will receive a full refund minus 50% cancellation fee. - Cancellations made within 7 days of scheduled arrival will forfeit full reservation. Cabins and Lodging Units - Cancellations made 22 days or more prior to arrival will receive a full refund, less a $75 service charge. - Cancellations made between 15-21 days to arrival will receive a full refund minus 50% cancellation fee. - Cancellations made within 14 days of scheduled arrival will forfeit full reservation. - Airbnb Reservations - Cancellations will be subject to the cancellation policy as outlined on your Airbnb platform. - Please review your Airbnb reservation. Long-term stays (30 days or greater) - Cancellations may be made for a full refund of your deposit up to 45 days prior to your arrival, less a $75 service charge. - Cancellations made after this date and prior to arrival will be forfeit full deposit amount paid. Campsites & Tents - Cancel 15+ days out: full refund minus $25. - 8–14 days: 50% refund. - 7 or fewer days: no refund. Cabins & Lodging - Cancel 22+ days out: full refund minus $25. - 15–21 days: 50% refund. - 14 or fewer days: no refund. Long-term stays (30+ days) - Cancel 45+ days out: full refund minus $25. - Less than 45 days: no refund. Refund Policy - Refunds are not given for no shows, early departures, weather, or guests removed due to rule violations. - All refunds will be made in the same form of payment used to secure the reservation. Cancellation Modification - In general, if you cancel a reservation, the amount refunded to you is determined by the Campsite's cancellation policy that applies to your reservation. - Any additional service fee charged to you by the Campsite may be refunded pursuant to the cancellation policy presented in the applicable listing. - Both you and each Campsite are responsible for any modifications made to your reservation, and you agree to pay any applicable fees related to such reservation modification. Booking - The booking fee is fully refundable if you cancel your Campsite reservation within 24 hours of booking. - After 24 hours, the booking fee is refundable only if your Campsite reservation is also fully refundable at the time of cancellation. - Please note that the booking fee is not partially refundable. - All Spot2Nite reservations require payment in full at the time of booking. - Please contact Spot2Nite to cancel a reservation via email to [email protected] or call (877)778-2683, Option 1. - Spot2Nite convenience fees and credit card processing fees are non-refundable.