Mama Gertie's Hideaway Campground

This was our second winter stay, stayed in a mid-level, back in site. Cannot wait to go back this summer and stay on a "mountain view" site. Staff is friendly and cannot do enough for you. They went out of their way to ensure we were informed and prepared for any winter weather conditions. We have a 5 year old and this is by far his favorite adventure destination. Laundry and bathrooms immaculate, grounds well maintained. Office Staff is very helpful, also assisted in picking a site with a small yard for when we go up the mountain later this year. Everyone we had contact with was friendly, helpful and professional. From reservation to check in and out, they made the process easy. We look forward to staying many more times. We have told other friends "Not to miss MaMa Gerties".

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Great place to stay, close to Biltmore, great owners with outstanding park in the mountains. Will come back in the summer to enjoy all the great views from the top of the camp ground.

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Very friendly. Clean excellent amenities. Fast internet. Beautiful atmosphere.

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Excellent location for visiting Asheville. While I was making the reservation, the manager moved us to a larger site that would be better suited for our 32' FW. Backed-in terraced sites have views of the mtns and valleys. With the leaves on the road my truck was challenged going up and spun the tires once or twice. The manager was very helpful when we asked for specific "types" of restaurants (Italian, etc.) If ever passing through again, would stay here in a heartbeat!

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Out of all the campgrounds we utilized during our three week vacation this summer, Mama Gertie's Hideaway was by far the best. The campground is cut and terraced out of the side of a mountain. The drive to and from your campsite, if on one of the higher levels, can be intimidating on first blush, but really quite easy to navigate. The young lady at the office was very friendly and helpful upon check in and told us that a coworker would guide us to our site. Sure enough, a young man was waiting for us in a golf cart. I had never been escorted to a campsite before and didn't understand why until we began the journey to our site located on the second to highest terrace of the campground. Immediately upon leaving the office area, we began a climb that I estimated to be something like 20 degrees or more. It felt like we were driving nearly straight up. We reached the first level and straightened out for a short period, and then began a second climb to our level. The young man not only pointed out our site, but got out of his cart and directed me while backing into the site so we were perfectly straight and centered. I must say the customer service at this campground is exemplary. The site is gravel but is bordered with landscaping bricks, which the young man immediately began trimming with a string trimmer to ensure a clean look. The site was nearly perfectly level and came with a picnic table and medium tall evergreens on each side to provide privacy from your neighbors. The back of the site had large boulders to avoid you accidentally backing off or falling off your site to the level below. The view was outstanding and all the campsites on lower levels were visible. Mama Gertie's offers weekly and monthly rates that are quite reasonable. My wife and I are seriously considering staying there on a monthly rate in the future. I am afraid I cannot comment on the facilities since we never used them. But the office building appears quite new and after speaking to other campers, I was given the impression that the facilities are well kept and very clean. I highly recommend Mama Gertie's and we will return.

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