We stayed for a week in November of 2020. We had to initially change our reservation to a little later as we were initially planning for the same time that Hurricane Eta came through. The staff was reasonable enough with the change but when contacting them over the phone for various questions it was hit or miss for getting someone that was pleasant versus unpleasant. We ended up having the same experience with people at the front desk. Most were pleasant and helpful, but they do seem to keep some...
We stayed for a week in November of 2020. We had to initially change our reservation to a little later as we were initially planning for the same time that Hurricane Eta came through. The staff was reasonable enough with the change but when contacting them over the phone for various questions it was hit or miss for getting someone that was pleasant versus unpleasant. We ended up having the same experience with people at the front desk. Most were pleasant and helpful, but they do seem to keep some around that just love being nasty to you, which really detracts from what could be a great park. As long as the park isn't full, the wifi is pretty good, but once the park fills up the wifi simply doesn't work and we had to resort to using our phones as individual hotspots instead of the camp wifi. There are times of the day when the aircraft noise from the airport and the navy base is near constant and this is a real pain to trying to enjoy your time here. I would be highly skeptical of the recommendations from the front office for things to do and services like cart and car rentals. It's pretty clear that the ones they recommend benefit them more than you. We followed their recommendations for renting a cart to drive around but had an impossible time trying to communicate with the vendor as they didn't speak English and were very reluctant to even talk to us. When it was dropped off they gave us no overview of the features, like where the gas tank was or even how to return it, so we assumed that as they dropped it off right at our site, they would pick it up the same way. Turns out that return procedure is VERY different and the front office people were quite nasty about making that known to us. I really like most of the amenities at this place in terms of good functionality and working order. The sites are generally clean and reasonably level to begin with, which is nice. What is lacking is a bit of space. Expect your neighbors to be right on top of you and we even had one put up a pop-up shade within inches of our rig into our site, which was more than a little annoying and rude. The beaches at the park are generally non-existent, even though they say they have two. Which is a real shame, because they are situated such that they could really offer some decent beach options. One is reasonably accessible, but has a no swimming sign. The other is only big enough for about 5 lounge chairs and filled with coral rocks at the waterline ranging from small pebble size to as large as golf balls and makes for a really unpleasant experience trying to enjoy the water. It just seems like they want you to see the water but don't touch it or go in it unless you have a boat. They have a boat launch and even a special bobcat tractor service to help move boats from parking areas to the launch. They also have a similar motorized tug service to help park 5th wheels in tight spots, which there are plenty. The park is a bit too far from town to be easy to access via walking or biking, but scooters, golf carts, and small cars. parking can be dicey in town, so be aware. Most of the food places in town, including some of the marquis places are mediocre at best and rather overpriced. This applies perfectly to the two closest restaurants to the park, Roostica Pizza and Hogfish, and just about every place we ate in town. My general impression of Key West is that it's a giant tourist trap that doesn't deliver good value for your dollar. I would consider staying here again with lower expectations than I initially had, but I doubt I will return to Key West because it just isn't worth the hassle, over-priced everything, and throngs of generally rude people.