Avg Facility Rating
interior roads, sites, registration area, hookups, recreation, swimming, security, laundry, store and building maintenance...
Avg Restroom Rating
cleanliness and physical characteristics of restrooms, including interior construction, adequate supplies/odor free, adequate number of facilities, exterior appearance and location in relation to park spaces, and interior appearance.
Avg Appeal Rating
the park's setting and site layout, function and identification of signage, overall exterior building maintenance, noise, trash disposal, litter and debris around the grounds and sites, and appearance of grounds, sites and entrance area.
Helpful Reviews: 1
Date of Stay: September, 2017
Overall Rating Facility Rating Restroom Rating Appeal Rating
We feel like we booked under false pretences. The person who took the reservation confirmed she would do her best to get us a site near the bathroom as requested and then mentioned it would also be near the pool but didn't bother to mention that the pool would be closed. Our booking was for Sept 11-13 so the weather was still more than warm enough for swimming. I understand that some places close their pools after Labour Day but they announce that to visitors and on their website.
When we asked for a specific site we were told that our tiny 20' camper wouldn't fit(!). Given that when we arrived we discovered the spot was already rented to a clearly seasonal/permanently parked trailer I don't understand the obfuscation. Why not just say it is occupied?
The booking clerk also failed to mention that the office is on reduced hours and there would be no one available to answer questions when we arrived. Had I known that, we would have simply sent several questions by eMail prior to our arrival.
When we brought up our concerns about the pool and the office hours the second day, when the office was finally open, the person we spoke to didn't seem to care. She seemed to not understand that either of these things might be an issue. I even specifically said I was disappointed, there could have been no misunderstanding. She just agreed that yes there were reduced office hours after labour day and the pool had been drained, no apology, no concern.
At first blush, the campground is clean and neat. If you look a little closer though it becomes clear that the maintenance isn't all it should be. It was clear that the fence behind our lot had been hit by a previous visitor a long time ago and was just left in the bushes in pieces rather than repaired or replaced. The porch around the washroom/shower building is an accident waiting to happen as the braces are twice as far apart as they should be. You can feel the boards bend when you walk on them. The sink in the washroom is about to fall off the wall and don't even look at the caulking, it dried up, cracked, and separated ages ago. Ick.
Over all had we been advised of the pool and the office issues this would be a 3-star rating. But the apparent lack of interest in our experience at the "resort" was very disappointing. Oh and if you have a long trailer, good luck. The tight access for parking on most of the spots would make a professional trucker weep.
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Helpful Reviews: 4
Great location. Easy mile walk to Lake Michigan. Well maintained park. Park cable provides 25+ channels. Advertised WIFI is poor. Overall this is a good park and the internet service would not prevent me from staying here again.
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Helpful Reviews: 4
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