cleanliness and physical characteristics of restrooms, including interior construction, adequate supplies/odor free, adequate number of facilities, exterior appearance and location in relation to park spaces, and interior appearance.
the park's setting and site layout, function and identification of signage, overall exterior building maintenance, noise, trash disposal, litter and debris around the grounds and sites, and appearance of grounds, sites and entrance area.
We spent last week at the campground with our 9 year old grandson. He absolutely loved the pool, water slides and Wibit obstacle course. The daily activities and movie in the outdoor theater really helped keep him very busy. He told us he wants to go back next year when we go camping. I know that this is the third year for the owner and improvements are constantly being made. We encountered several issues during our stay and we would like to make a few suggestions to make this park even better.
1. Better signage directing campers to the upper level sites when they check in or have signs/check-ins for the upper level where the security escorts sit and wait or have the escorts wait at the lower level to escort the campers up from there. We made a wrong turn and went down narrow gravel road and almost didn't get our motorhome out without causing major damage to it.
2. Cable hookups. When we attempted to get set up, we could not get a clear picture. The reception was horrible and we called for assistance on 3 occasions the first night. No one came. This problem was never corrected. Each time we asked we were told a different reason there was a problem. We moved sites for one night at the last of our stay, directly behind our old site. When we hooked into the cable there, the picture was crystal clear. Considering that cable is part of the camping fee, we would recommend that when a site has problems, they be corrected. It is a service that is being paid for and should work.
3.. Wibit Obstacle Course. There was no 'official' adult supervision out on the inflatable. At times there was a great deal of rough play and it was risky for the smaller children. With the murky water in the pond, if a child experienced a problem it would be very difficult to find them under water. Recommend having at least one employee on the inflatable to maintain safe play as well as enforce a safe number of people on the Wibit at one time.
4. Granite dust on upper level roads. Recommend enforcing 5 1/2 MPH speed limit. Biggest offenders are Staff in golf carts and long term campers vehicles. When people drive slowly, the dust is not a problem. When they don't, campers and cars are covered up with the dust.
Do not take this as a negative post. It is not, but we felt we needed to draw this to someone's attention. These recommendations will hopefully help make this campground even better.
Stayed in a 43' class A DP. Not really a big rig friendly park. Narrow road getting to the park, no way two rigs could pass each other. Our site was in the open field up on the hil. Park is set on four levels with lots of elevation change in between. We generally ride bikes but way too steep for us so we rented a cart. First issue we had was leveling our coach. Ended up with the front wheels hanging 4" off the ground. But, shorter rigs would likely not have the same trouble. Next issue was power. The 50A breaker popped at least 10 times over the 4 days we were there. If we ran more than one a/c it popped. If we ran one a/c & the microwave, it popped. I called the front desk 9 separate times and not once did anyone answer. when I did get ahold of someone they said they would send a maintenance man out but he never came. Next issue was the golf cart I pre-paid for and was "promised" would be avaible after 12:00 on Saturday. When I showed up at 12:15 for it they said it had been turned in early and they had rented it to someone else. I asked to speak with a manager and they called a guy four separate times over the next 40 min's while I stood waiting for him but he never bothered to show up. He did get about 15' away from the building, looked over at us then turned and walk the other way... So, bottom line is the park gladly took my $400 for the weekend but couldn't bother to provide any customer service at all. There are other nicer parks in this area, don't waste your money here.
The first impression was nasty. we asked to be near the river we where a 37 ft mh with 14 ft trailer. Not a chance in hell would we fit near the river. so after the office staff complained that we came early for check in they gave us another spot up on the hill. ( we where early by 15 minutes and the site they where going to put us in they just came out of the lake.) Up on the hill is pretty with the mountain views. (that was the only nice thing) Laundry room and bathrooms where nasty and old. The kids went in the ponds and said they where filled with seaweed and the obstetrical course was ok as long as you didn't fall in the water and get trapped with what ever was in there. the mini golf was old and tethered from the distance we saw. The pool, splash pool and bounce thing where ok . If you have to go there ask for the upper hill area bigger sights and if you need a bath house you need to be upper area. The lower area had construction site quality porta potties or you had to walk to the club house up quite a few stairs if you have to go. We will not be back anytime soon.
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The three-number rating that accompanies each campground listing in the directory gives readers an at-a-glance assessment of a campground's amenities, cleanliness and environment.
How to read the Good Sam Rating 10/10 /10. All three ratings categories are measured on a scale of 1 to 10, with 10 being the best.Less than 1 percent of parks or campgrounds receive the coveted 10 / 10 / 10 rating, which indicates superior facilities that are well maintained, clean, well-appointed restrooms and a highly appealing appearance.Campgrounds are inspected annually by dedicated RVers like you.
Completeness of facilities
10 / 10 / 10 The first campground rating evaluates completeness and quality of facilities.In this category we rate interior roads, sites, registration area, hookups, recreation, swimming, security, laundry, store and building maintenance.
Cleanliness and physical characteristics of restrooms and showers
10 / 10 / 10 The second rating category concerns the cleanliness and physical characteristics of toilets, walls, showers, sinks/counters/mirrors and floor. If a park achieves a full point in each of the above, it receives a star (), indicating exceptionally clean restrooms.
Also rated are physical characteristics of restrooms, including interior construction, adequate supplies/odor free, adequate number of facilities, exterior appearance and location in relation to park spaces, and interior appearance.
Visual Appeal and Environmental Quality
10 / 10 / 10 This category addresses the park's setting and site layout, function and identification of signage, overall exterior building maintenance, noise, trash disposal, litter and debris around the grounds and sites, and appearance of grounds, sites and entrance area.
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S-bnd: From Jct I-81 & US-11 (exit 180A), S 4 mi on US-11 to Natural Bridge & Rte 130, E 3.5 mi to Rte 759, S 0.8 mi to Rte 782 (James River Rd.), E 0.8 mi (L); or N-bnd: From Jct of I-81 & US-11 (exit 175), N 2 mi on US-11 to Rte 130, follow above (L)