cleanliness and physical characteristics of restrooms, including interior construction, adequate supplies/odor free, adequate number of facilities, exterior appearance and location in relation to park spaces, and interior appearance.
the park's setting and site layout, function and identification of signage, overall exterior building maintenance, noise, trash disposal, litter and debris around the grounds and sites, and appearance of grounds, sites and entrance area.
I thought the fact that Bullhead City having a main water burst, and the park not having water for a day, was bad. But after asking if the park would consider a discount or refund for the day, the manager sends a most disturbing reply saying to "take it up with the City" made the situation much worse. It's not the first time I heard this lady get nasty and out of line with customers. She's a piece of work and should be assigned away from the public. It's a nice park, but they have no accountability there. They shut the office doors to go home on the weekends "because that's their only days off". Really? Who are the owners? I would not want my park run this way.
First off, don't believe the "free WiFi" advertised and that management will tell you is available before you actually check in. We were told AFTER we checked in that the WiFi was "useless." And that did indeed turn out to be true. Would be nice if they didn't advertise it all over their site and tell people they offer it.
Second, this is the noisiest RV park we've ever stayed in. The noise goes 24 hours a day. And next door to the park is a RV and boat place that pressure washed until 11pm. They also had a giant LED sign that flashed rainbow colors 24/7 for our whole stay.
When we asked the management what our options were regarding the situation, we were told there we none and the manager repeatedly said, "That's not my problem." When we asked about leaving early (after just 1 week) and canceling months 2 and 3 of our reservation, we were threatened with losing our $200 deposit. We were trying to give 3 weeks notice and not even asking for any refund on the $425 we paid for the first month. AFTER we told the management we were checking out and AFTER we left a very honest Google review, they then decided to refund our $200. So we paid $425 for one week and they're now able to book that spot out for the remaining weeks and get more money. We were told by the management that it wouldn't put them out "in the least" if we left early.
Apparently the management did go next door to talk to the owners of the LED sign, but we weren't told about that until we said we were checking out. But somehow we were supposed to know they did that on our behalf.
This park asks for LONG commitments, so beware that you don't run into the same troubles we did. Make sure you know what you're getting into 'cause the bad spots in this park are BAD.
A small friendly site that is very clean and well maintained. This is our favourite site in the US we have stayed there in a rental and with our own fifth wheel. The best feature is its position on the Colorada River, where you can float away the days. The sites are big enough with some shade, the restrooms are very clean with excellent showers, the pool and hot tub are clean, the only negative is that the pool is near the road rather than the clubhouse. But overall we would highly recommend this site it deserves a Good Sam score of 10 10 10
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The three-number rating that accompanies each campground listing in the directory gives readers an at-a-glance assessment of a campground's amenities, cleanliness and environment.
How to read the Good Sam Rating 10/10 /10. All three ratings categories are measured on a scale of 1 to 10, with 10 being the best.Less than 1 percent of parks or campgrounds receive the coveted 10 / 10 / 10 rating, which indicates superior facilities that are well maintained, clean, well-appointed restrooms and a highly appealing appearance.Campgrounds are inspected annually by dedicated RVers like you.
Completeness of facilities
10 / 10 / 10 The first campground rating evaluates completeness and quality of facilities.In this category we rate interior roads, sites, registration area, hookups, recreation, swimming, security, laundry, store and building maintenance.
Cleanliness and physical characteristics of restrooms and showers
10 / 10 / 10 The second rating category concerns the cleanliness and physical characteristics of toilets, walls, showers, sinks/counters/mirrors and floor. If a park achieves a full point in each of the above, it receives a star (), indicating exceptionally clean restrooms.
Also rated are physical characteristics of restrooms, including interior construction, adequate supplies/odor free, adequate number of facilities, exterior appearance and location in relation to park spaces, and interior appearance.
Visual Appeal and Environmental Quality
10 / 10 / 10 This category addresses the park's setting and site layout, function and identification of signage, overall exterior building maintenance, noise, trash disposal, litter and debris around the grounds and sites, and appearance of grounds, sites and entrance area.