cleanliness and physical characteristics of restrooms, including interior construction, adequate supplies/odor free, adequate number of facilities, exterior appearance and location in relation to park spaces, and interior appearance.
the park's setting and site layout, function and identification of signage, overall exterior building maintenance, noise, trash disposal, litter and debris around the grounds and sites, and appearance of grounds, sites and entrance area.
This park was very difficult to rate because of the many apparent contradictions. On the positive side, many dozens of potted flowers were attractively placed throughout the park, and the restrooms were among the nicest I've been in during our nearly two years of mostly full-time RVing. The downside of our stay is best illustrated by the following real-life account:
During the check-in process around 3:30 p.m., the receptionist/manager/maybe owner commented that she would be right out to unlock the restrooms. That seemed a bit odd to me but I didn't really give it much thought. About an hour later, after setting up our campsite, I needed to pee. So I checked the camp map and walked to the nearest set of restrooms only a handful of sites away only to find the entire building locked up tight. While a bit disconcerting, I had the foresight to check the map for the location of a second set of restrooms. These were a bit further away, but not too taxing (although any amount of walking with a full bladder could end up unpleasantly). Imagine my surprise when I found the second building to be locked as well. (I'm estimating there may have been almost a hundred sites, and the park was perhaps 80% full). My trip to the third, the smallest, and the final restroom building did fortunately have access to a single toilet and shower with a ramp into the shower for wheelchair access. This seemed to me to be inadequate for a park this size, so I proceeded to the office to inquire about where all the restrooms were. The husband of the receptionist seemed a bit put off by the inquiry, and spoke to me in a fashion I considered rude. I told him that. Then he started yelling at me, telling me the restrooms here were probably the nicest rv park restrooms I had ever been in, which by the way turned out to be true, you just can't get in them because they are kept locked up. I said, it was really your intention to keep the restrooms locked up? He said they have to do that because so many people come in off the interstate to use the facilities without paying. I responded that many parks solve that problem with codes on the locks which they give to registered guests. The yelling intensified and I was told I had no right to tell him how to run his business, and that "you people" travel around the country looking to stay for free (though I had previously forked over a couple twenties for my stay) and that "you people" expect every park to be the same. This is patently not true, I just don't expect to run around an RV park, looking for an unlocked building when I need to pee!!! I exited the office in mid-rant, and will NEVER return to this park. To her credit, the wife followed me out the door, and apologized for her husband.
Read the reviews before making reservation at this camp ground. This was a very rude and run down atmosphere. Upon calling the receptions was cold and uninviting but I thought maybe it was just a bad day for the women on the phone....., nope on the day of the our arrival the reception was even worse. I called ahead because we were late arriving,7:15 pm. I was informed this would be a late check in and to call before we got off the highway. Upon arrival at 7:30, she was looking for the price sheet and and had written on the bill late check in. I reminded her that she had quoted me a price of $42 cash - $44 plastic, she informed me this was a HOLIDAY weekend, I question this because it was Wednesday and she informed me IT was the Hershey RV Show. My Husband confirmed the price she had quoited on speaker phone and eventually she charged Us $45.00 cash, which included the late check in fee of $3.00. I expressed my disappointment in this attitude by canceling our second night which we had planned to stay. She was without a doubt not surprised by this and didn't offer any response to the lose of revenue. If she didn't have such poor customer service she wouldn't have to up charge customers because she could have more business as well as repeat business.
This is not a place that Good Sam should want ANY association with and I shared my concerns with them as well.
NEVER AGAIN will I go there or make the mistake of not reading the reviews that other travelers have taken the time to write.
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sponse from Echo Valley Campground
2/14/2018 4:21:11 PM
We appreciate our customers and do accept late check-ins. Because we do have to return to the office or stay over we do charge an additional fee. Sorry that you were offended by this.
Good luck in all of your future camping adventures.
Echo Valley Campground, Inc
Reviews: 1 Helpful Reviews: 1
Date of Stay: May, 2017
The staff are very rude and the campground has no appeal. Our view was facing a garage. We would have been better off camping at home! The sites are very small and the good sites (if any) by the creek are all taken by seasonal campers. We only stayed the night and then packed up early and moved to the nearest state park! What are the requirements of a good Sam park.....thought it would have been better! I should have read the reviews on trip advisor before we went there! They are all true.
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A response from Echo Valley Campground
2/14/2018 4:26:48 PM
We have wonderful, 80 foot long pull-thru sites with a beautiful shower house very close by. In these sites we offer water, sewer, garbage, tv and WiFi. Most folks love the convenience of these very nice sites with easy in and out just one mile off of the interstate. The creek sites are back in sites and most folks don't care to back in for just a one night stay.
I'm sorry that you missed the beauty of this lovely campground but hope that all of your future camping is in totally pristine campgrounds.
Echo Valley Campground, Inc
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The three-number rating that accompanies each campground listing in the directory gives readers an at-a-glance assessment of a campground's amenities, cleanliness and environment.
How to read the Good Sam Rating 10/10 /10. All three ratings categories are measured on a scale of 1 to 10, with 10 being the best.Less than 1 percent of parks or campgrounds receive the coveted 10 / 10 / 10 rating, which indicates superior facilities that are well maintained, clean, well-appointed restrooms and a highly appealing appearance.Campgrounds are inspected annually by dedicated RVers like you.
Completeness of facilities
10 / 10 / 10 The first campground rating evaluates completeness and quality of facilities.In this category we rate interior roads, sites, registration area, hookups, recreation, swimming, security, laundry, store and building maintenance.
Cleanliness and physical characteristics of restrooms and showers
10 / 10 / 10 The second rating category concerns the cleanliness and physical characteristics of toilets, walls, showers, sinks/counters/mirrors and floor. If a park achieves a full point in each of the above, it receives a star (), indicating exceptionally clean restrooms.
Also rated are physical characteristics of restrooms, including interior construction, adequate supplies/odor free, adequate number of facilities, exterior appearance and location in relation to park spaces, and interior appearance.
Visual Appeal and Environmental Quality
10 / 10 / 10 This category addresses the park's setting and site layout, function and identification of signage, overall exterior building maintenance, noise, trash disposal, litter and debris around the grounds and sites, and appearance of grounds, sites and entrance area.