Heartland RV Park & Cabins

We stayed at Heartland RV Park & Cabins in Hermosa, South Dakota for three weeks (6-26 September 2020). This is a very nice park with great ambiance, nice appearance, well maintained vegetation, clean facilities, friendly staff, and great location. The roads and sites are well maintained and level gravel. Each site has an illuminated post with the site number that provides lighting at night for hooking up and disconnecting. Spacing between sites is slightly wider than many RV campgrounds and parks. Water pressure is good and the water has no smell odor or objectionable taste. Unfortunately, we do not recommend this campground and would not stay in the future. Wearing of face masks and maintaining social distancing is a respect for others that minimizes the transmission of Covid-19 to campers. Not a single employee at Heartland RV Park & Cabins wore a face mask or maintained social distancing. Although WiFi is provided free, it is a woefully inadequate system. Heartland RV Park & Cabins provides clear notice, the Maximum Transmission Unit (MTU) size of the network is not designed or intended for online gaming, streaming video, torrents, and video chat. Unfortunately, that notice certainly understates the usefulness of the system. We work as we travel and that work is dependent upon consistent WiFi connection for e-mails, data exchange, and general employment communications. Slow WiFi is frustrating, but usable. Systems that consistently and repeatedly drop the user off line, as is experienced with WiFi at Heartland RV Park & Cabins, is useless. This issue is not insufficient WiFi network range. Signal strength is not an issue when most campers are sleeping. i.e. the wee hours of the night. Neither is the lack of reliability of the Heartland RV Park & Cabins WiFi system due to interference with WiFi network signals. Moving around the park does not change the issue of dropping out. It appears Heartland RV Park & Cabins resets their system, dropping all users off line, whenever a preset number of users is exceeded or whenever a preset bandwidth usage is exceeded.

Was this review helpful?  Yes   (3)

Wow! This was a great place to stay! Close to Mt. Rushmore, Custer State Park. Great scenery of the Black Hills. They offer a fantastic breakfast every morning, $5.00 or less and you will NOT go away hungry! Staff was very friendly and helpful. There's a great pizza place just down the road, Lintz's, I think. Bathrooms were very clean.They also have a book exchange in the camp store. We would definitely stay here again.

Was this review helpful?  Yes   (4)

We visited several years ago when campground was only 1-2 years old. There was a problem with water and mud whenever it rained and that hasn't changed despite the fact that the campground has 6 times as many sites and is adding 100 more (wider and longer). Roads gravel, pull-thru sites. When site is empty, it is `dragged' to remove ruts. There is little drainage and each rainstorm causes the silt that runs into the campground to become liquid mud that is almost impossible to clean off. It appears that the owner is more interested in profit than the comfort of the guests. Several long-term residents. Restrooms, laundry rooms clean and well-stocked. Staff very helpful. Limited number of Passport America sites with unlimited stay at a 20% discount. About 20 miles from Rapid City. Custer State Park, Mount Rushmore, Crazy Horse Monument, City of Custer, Jewel Cave and Wind Cave National Parks, Mammoth Site and Hot Springs within about a 50-mile radius. Would return to the area but not to this park.

Was this review helpful?  Yes   (3)

The Parks Website makes the park look more attractive than it is in person. At present they are undergoing a major addition at one end of the park to add many more sites. The lot sizes are tight and the roads are narrow in comparison to many parks. The roads and sites are gravel, but level. The park is clean. we did not use the restroom, but based on the rest of the park I would assume they are well kept. The park location was great for our needs. we were just far enough away from Mt. Rushmore so as to avoid the crowds, yet we were able to take in all the sightseeing we wanted in our 4 day stay. We would definitely come back again .

Was this review helpful?  Yes   (1)

Basic RV park, site size below average. Electric and WiFi satisfactory. My site was muddy evidencing minimal gravel. Same condition for roads. Not a "resort", basic RV facility that satisfactorily meets your needs for a visit to the area.

Was this review helpful?  Yes   (2)

This is a great campground for being able to get to all the wonderful attractions in the Rapid City area. The staff is very helpful and accommodating!! They are developing a huge new addition to the park which will open up many new sites. And they have wonderful videos on their website of possible day trips from the campground.

Was this review helpful?  Yes   (1)

This is a fairly new Park, and it is set up very nice for the large RV's I came in with a 32' towing, and had no problem getting in. Did not use restrooms, so won't rate or comment. The sites and roads are gravel?, or should I say they are a gravel clay soil mix. Thin on the gravel. We had a rain during our stay, and you could see where the pads on an RV sunk about 3 inches, the mud flowed with the water. The folks were friendly, and I was able to get a site with no planned reservation, but to the point, they weren't full and it was Sturgis week? I don't know why not but it was good for me. The CG is very handy to the tour sites in the area. Black Hills, Mount Rushmore etc. Would I stay here again absolutely. My suggestion to the owners is to get good clean gravel and put it down for the roadways and sites, also making a ditch or a means of draining excessive rain water.

Was this review helpful?  Yes   (2)

Very noisy situated off the highway. Weird arrangement for showers all in the same small entry area. Men and women must shower in the same room behind doors of course. Better arrangement needed. Bathrooms and showers were clean.

Was this review helpful?  Yes   (1)

The ladies that worked in the check in lobby are amazing..enjoyed them a lot. The facility is under construction so lots of piles of dirt ..which is understandable. The spot we was in was a drive thru but the truck and camper didn't fit in same spot. We parked In an empty spot across or next to us. It's close to the highway so has road noise. Very few trees..would of liked to of seem more. But our biggest complaint was where the dog walking area was. We have 2 large dogs and we had to walk them quite a ways to get across the camp ground to the dog walking grass.. It would be nice to have an area on both sides of camp ground. With all that being said I would recommend this camp ground just needs a few tweaks.

Was this review helpful?  Yes   (1)

Aside from the dirt roads and sites and the narrow grass strips between sites, and no shade of any kind, the biggest drawback to this park is the highway noise and handicap restroom access. The restroom has handicapped facilities but the key is kept in the office which means a person of limited mobility or wheelchair has to wheel himself to the office, obtain the key, wheel back to the restroom, and when finished, take the key back to the office, then wheel himself to his site. A coded lock would make more sense. Good park for a short stay. The only real positive assets are they have power and water at the tent sites which you do not see very often and it is close to the Black Hill's attractions.

Was this review helpful?  Yes   (1)