Avg Rating
2.5out of 5 stars
(2) Reviews
Avg Facility Rating
?
interior roads, sites, registration area, hookups, recreation, swimming, security, laundry, store and building maintenance...
Avg Restroom Rating
?
cleanliness and physical characteristics of restrooms, including interior construction, adequate supplies/odor free, adequate number of facilities, exterior appearance and location in relation to park spaces, and interior appearance.
Avg Appeal Rating
?
the park's setting and site layout, function and identification of signage, overall exterior building maintenance, noise, trash disposal, litter and debris around the grounds and sites, and appearance of grounds, sites and entrance area.
Maeve
Reviews: 57
Helpful Reviews: 22
Suprane
Reviews: 1
Helpful Reviews: 0
Date of Stay: April, 2021
Overall Rating Facility Rating Restroom Rating Appeal Rating My wife and I stayed at the park for several days in early April. It should be noted that they begin charging full summer rates on April 1. Despite this we were told that the restaurant/ bar and pool would not be open till May. We were okay with that. On arrival we were placed in a site that had just been vacated by a long term RV. The site was wet enough (presumably from the winter thaw) that our RV sank into the mud several inches causing it to be quite unlevel. It was late enough in the day that we weren't able to address this issue till the following day. At that point we asked to move to a different site and were told there were none available even though we noted several empty sites in the park. Instead we had to hook up our trailer and pull it out of the site while more gravel was brought in and the site was leveled. Even after that was done when we backed the trailer back into the site it still sank into the soft soil an inch or so. We just decided at that point to accept that we would would be a bit unlevel.
Over the course of the next few days it became obvious that all of the gorgeous,lush green images that are shown on their web site are simply artificial grassed areas toward the front of the park. Farther back in the park where the RV sites are located all of the roads are very dusty dirt roads and the sites are rather thinly graveled.
After being there for several days we decided we needed to do some laundry only to find that the laundry room and showers would not be open till May! This fact was never mentioned during booking of the reservation and was certainly not on the web site. When I complained to management about this his response was "I'll change that on the web site right now". .... And he did! I then asked why "summer" rates were being charged when absolutely none of the "summer amenities" were available to campers and the reply was simply a shrug of the shoulders and the comment "we go to summer rates on April 1". .... A lot of good that does me at this point!
So no, I absolutely can not recommend this RV park! Our stay there was very disappointing
Was this review helpful? (0)
disappointing
5/23/2021 3:55:03 PM
Bill, We appreciate the time you have taken to review our park. That said, we disagree with most every assertion you have made. To begin, you were NOT charged the full summer rate. It is still winter in Colorado so yes the site do retain moisture from snow. you could have been moved to a different site but you did not ask. As it is winter, the lush green lawns you see in the pictures are not lush and green yet as it is still down to freezing at night. To that point the bath house and laundry are not opened until May because it is freezing at night and the water lines in the building do freeze. Everyone that books is told that when booking and as your wife Laura is the one that booked maybe she didn't point that out to you. The one assertion that is right is that we did change the verbiage on the website for those that don't catch it during the booking. What you did get wrong is the assertion that management shrugged their shoulders an response. Again, you did NOT pay full summer rate. We take great pride in accommodating every single guest and making sure they have a great stay. We are sorry you feel differently. Feel free to contact me personally if you would like to discuss further. Tom
Information, views and opinions expressed on this website are the views of the person posting the message, do not reflect the views of Good Sam, and are not endorsed, supported, encouraged, sanctioned, verified or agreed upon by Good Sam.