Rancheros de Santa Fe Campground

Booked three nights in July 2020 during covid event. We are working remotely and capturing family time during this horrible event. We asked to extend our stay two nights due to fluctuating work demands. We explained this to staff. It turned out we only needed one extra night, but the management refused us a refund. Instead of listening to our situation and telling us we could bill day-to-day, they billed us in full in advance. The campground is only about 25% occupied if that, so the management decision is one of pure greed and completely counter to what I think of is the spirit of RV. I would never do business with someone this dishonorable.

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We stayed here two nights in July, 2020. We're from Albuquerque, so this was just a quick "local" getaway. This is a pretty sprawling campground, with all kinds of sites (tent only, large sites with only 30 amp service, some sites with full hook up, others with just water & electric and a few water only. Shop carefully! We got a full hook up 50amp site. There is a row of these in the southwest end of the park. These are VERY narrow sites. We snugged right up against the hookups, and still didn't have room on the other side to put out our rug. There are low bushes between the sites, so the awning worked, but very little room for chairs and such. Also, the water pressure was quite low. Weakest shower I've had in our rig. Not sure if this changes with the number of campers, though, since it is well water. Our area was VERY busy and full of some big rigs (most from Texas). Oh, and wifi is spotty. Our site literally had a repeater stuck in the ground right next to our rig, and we got a strong signal, but pretty weak internet. I had better luck just using my Verizon iphone's hot spot. But it was still nice. It's got a rustic feel, but didn't necessarily feel run down. BRIEF interactions with the staff were friendly enough. We also enjoyed the on-site hiking trail. It is only .5 miles, but making the circle a couple of times was nice on our last morning. I can certainly see us staying here again. It IS pricey (our two nights, with Good Sam Discount plus tax, came to $102), but that's Santa Fe for you!

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Very tight sites and roads. Barely enough room to open our slides and awning. Nice pool but at 70 degrees as no heater. Older facilities lacking updating. Finally, intolerant of late departure! Good location near Santa Fe and really the only option other than KOA which was basic.

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I made reservations months in advance for a spot here in Santa Fe. When we arrived we were met by a wonderful lady who explained everything to us. I asked about are Military/Good Sam discount as it only took very little off the bill. Not even 10 percent. She said that was the going rate. Ok. From there it was downhill. We went around the corner to find are spot and tried to miss the trees. We came to are spot and it was a pull through. I was like ok nice. In between two trees. ? I made it through there and finally got hooked up. The dirt was uneven. DIRT yes there was no gravel or pea gravel in my spot. I was afraid to take my bike out as it was all dirt in the area. Ok wells lets get a fire started and do some cooking? Wait I only have a tire wheel ! What there is no grill to cook as advertised. Wow. A tire wheel for a fire ring..... Ok the next day I go in to get ice and have a chat with the lady at the desk. I inform her I have no grill and the cable is coming in very fuzzy. I know it is not my problem on my tv as I used it before and after worked perfect. Another young lady informed me there is a grill in the next spot where the tents go and I can climb the hill and use that one. I laughed at here and said excuse me that is not what you advertise. I am disabled and I mentioned that when I made the reservations. She started to get rude with me and said that is all I needed in my spot. I informed her maybe she needed to take lessons from the other lady at the the desk on how to handle customers. I finally left. I came back to find a old beat up grill thrown down in my camping area. I cooked on it one night and said never again. This place may show great amenities but I would never ever stay here again. The roads are too small and I am surprise they do not have more damaged RVs. I actually had to back my RV out of its spot because the trees were to close together. All I can say if you stay good luck I am taking my business somewhere else.

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Staff was very friendly and all buildings clean and park well maintained. Would highly recommend staying here!

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We LOVED staying at Rancheros!! Great facilities, each spot is fairly private, clean, very well kept, and friendly people!!

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We stayed here because it was a recommendation from Good Sam. We have a 40 ft motorhome and stayed in site 117. Could not level at all. The roads in and out are bumpy and full of ditches. This is by far the worst campground we've stayed at. I would never stay here again and not recommend this place to anyone.

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THIS RV PARK WAS HORRIBLE AND THE SITES WERE NOT LEVEL AND HAD TERRIBLE DRIVEWAYS.. WE WERE PARKED ON A KNOLL AND IT WAS VIRTUALLY IMPOSSIBLE TO EXIT OUR SITE WHEN DEPARTING THE PARK. ELECTRIC AND WATER ETC WAS OKAY BUT THEY HAD TO BRING OUT A TRACTOR GRADER TO GRADE THE DRIVEWAY TO PROVIDE A GRADE THAT WE COULD TRAVERSE... WE'LL NEVER STAY THERE AGAIN..

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We were traveling out west for 2 months with our friends--both of us towing pop-up campers. Rancheros de Santa Fe was our final stop and we scheduled and paid for 5 days there, but we only stayed for 3 days. Of all of the sites we had visited around the west and in Canada (national parks, state parks, private RV parks) this was, by far, the worst. Just driving in the campground was treacherous--the roads were badly eroded. We could have damaged our vehicles and camping trailers. (A staff member indicated to us that this was not unusual.) The campsites were way too close together and the steepest that we encountered on our trip. In general, the campus was in disrepair: old buildings/shacks dotted the landscape and everything appeared old and run-down (poorly maintained). Because we were in small pop-ups, we were dependent upon the bathrooms. It was hard to get to them from our campsites without going through another site. They were dirty and inadequate. There were 3 toilets (and 1 was out of order), 5 sinks (and 1 was out of order), and 3 showers (only one of which had water pressure). There were way too many people in the campground for this number of toilets, sinks, and showers. When we complained to the clerk at the front desk, she simply indicated the number of people who loved it there. She said that they did not "try to be an RV park, but they wanted to be a rustic campground." This felt like an excuse to us, because we had been to all kinds of rustic campgrounds that had been maintained much better than this campground. Also, it seemed that they were catering more to RV's (who mostly use their own facilities) and not campers, who rely on public bathrooms. She promised to have the owner/manager call us, but this did not happen. We left after 3 nights. The one positive aspect of the campground is the proximity to Santa Fe.

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This is probably the worst campground I have stayed in. We booked, and paid for 4 nights. We left after 2 nights. They would not refund the two nights we did not stay. We left because the site given us was next to the open sewage lagoon! Disgusting! We should have left after one night but had plans for that day and did not want to move. The manager said if we left immediately she would refund us, but if we stayed a second night she would not. Now I know why there is a sign in the office to the affect: Pay for the nights you are staying, reserve other nights, no refunds. I thought that was a little curious but figured it would not be as bad as it was. Road ways were eroded, sites we observed walking around appeared to be in disrepair. It was dusty and crammed in sites. Nothing good to say about this place.

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