FEEL AT HOME WITH US! A beautiful resort in North Phoenix. A friendly, tranquil place with all the amenities you can imagine. Close to golf, restaurants, shopping & sporting events. Visit soon - short or long term - and experience all we have.
cleanliness and physical characteristics of restrooms, including interior construction, adequate supplies/odor free, adequate number of facilities, exterior appearance and location in relation to park spaces, and interior appearance.
the park's setting and site layout, function and identification of signage, overall exterior building maintenance, noise, trash disposal, litter and debris around the grounds and sites, and appearance of grounds, sites and entrance area.
Desert Shadows is a very convenient location in Phoenix with easy access to I 17. There are many restaurants and stores nearby. Within walking distance there is a Costco and In and Out. Unfortunately, the park has the gate locked and you have to purchase a remote gate opener to walk there. Otherwise it is a long walk. Although there were many dog owners in the park, there are obviously people that don't like them near their property. So you will have to respect their wishes that your dog does not use their property. However, there are residents that do not have their dogs on leashes (probably the offenders). So while they accept dogs, the park has a confusing enforced policy. The restrooms and showers were clean, but there were not many showers. The laundry room was somewhat clean, but if you use the facility you will have to stay close by and remove your clothes as soon a they are done. There is no effort to locate you, even if you are in the facility. Our clean, dry clothes were thrown on the floor even though we were in the facility folding our cloths. The cloths they threw on the floor were still warm. Beware! We were told this was a policy by the offender. Overall, we like the location, amenities, and location in Phoenix.
We stayed for a night while traveling South through Phoenix on I-17. This was our second stay. The park is near I-17 & 101 with access along multi lane busy city streets.
There was an escort to the site. But the turn from the registration parking was very sharp. The interior roads are paved. The majority of the sites are back ins with lot models. The 28 pull through sites are in the middle of the park, close to the entrance, along the main entrance road on an island created by roads on both sides. They have full hook ups – water, electricity (50/30/20 AMP), & sewer. The P/T sites were long enough to stay connected to toads but required a lot of hose/cords to reach the utilities as they are at the rear of the site. The sewer connection was at ground making it easy to establish a downhill flow. The P/T site surface is gravel with a crest so there is a slope to the front & back from the center high point. They have an outside bench and a small concrete patio but no outside table. Not much space between the sites. There was daily curbside garbage collection at the site but the park literature says curbside pick up is only 2 days per week.
The P/T’s offer a good view of the southern sky so no significant obstructions to satellite reception. The back-ins might pose more of a problem to get a clear view of the southern sky depending on the adjoining neighbor. Cable is by paid service subscription only. The park brochure listed about 36 OTA broadcast channels. Didn’t try to get any broadcast channels.
The provided WIFI was only accessible in the lobby & library of the main building. Site Wi-Fi was available for a fee. Our Verizon Wi-Fi hotspot worked well. Didn’t try the NET10 phone so don’t know about the reception.
There were several pet areas around the park. Didn’t make it to any of them. There were sufficient paved roads to walk the dogs.
We didn’t use the indoor pool, hot tub, restrooms/showers or laundry room. All of these are located in the same building in the center of the park.
TIP: There was shopping within about 5 miles of the park. Domino’s delivered.
This may appear contradictory. On the surface it is s very nice place. But two days before we left my bicycle was stolen. After filing a police report the officer who responded informed me that the management had been advised to install a gate. Obvious conclusion, this was not the first time. Therefore my conclusion is that Desert Shadows is guilty of contributory negligence. We left early and endured additional pain and suffering due to their no refund policy. In addition not only do they not have a gate they have no security and no warnings of any type. What if this was more than a theft but an attack to our personal safety. I will continue to find review websites to advise anyone who choose to go to be wary of their safety.
Terrible place. Each RV is within 10' of the next one. Cost with GoodSam discount $46, plus a short stay fee of over $5. At hookup, 30 amps was not steady and kept blowing my safety breaker so had to use 110 with adaptor. No WiFi. No cable... told air atenna works great, but I found that it was not true. No picnic table or firepit. A cement slab and a bench only. I paid a high price for nothing very grand.
Great park for visiting the Phoenix area. Close enough to the major highways to get around Phoenix, but far enough as to be quiet. We enjoyed our stay here and would definitely stay here again. We prefer the pull thru sites that are very large.
Our first trip to the Phoenix area. We booked and stayed at Desert Shadow mostly due to the Good Sam 10/10/10 rating. The staff was friendly however the resort Good Sam Appeal/Facility ratings is not accurate. The resort is outdated and shouldn't be rated more than a 7 at the most ( would like to know how Good Sam based a 10 for the Appeal rating?) with regards to the Appeal/Facility Good Sam rating. The gym facility and internet services were not at par with other 10/10/10 campground we visited in the past.
We stayed last week at another Phoenix-area RV Resort (Canyon Vista/ Superstition Rv Resort ) and the sites and the resort was by far superior and more appealing. We booked 7 days and will be leaving after 3 days.
Common areas are clean and staff seemed very friendly. Mostly a mobile home park. We stayed at this park in a pull thru site. There is no wifi or cable unless you are a long term resident. All amenities seemed like they were mainly for residents. Showers were closed due to renovation (which we were not informed of). Asked if children were allowed and we're told yes but, Children are only allowed in pool area at certain times (12 to 2 and 5 to 7). Beware to keep items locked up, we had two totes and a bag of tools stolen.
This park is definitely not for small trailers. It is all big rigs and rental units. Good Sam says the restrooms are rated a 10, but they really don't even have restrooms except those associated with the pool. Considering the rates, they should have wi-if and cable at each site, which they do not.
This park is old & in need of an update.. The concert pads are not big enough for the big rigs.. The sites are really un level.. Most of them slop to the west.. So you feel like you are walking sideways inside the rig.. The I17 traffic notice is really loud..The palm tress are in the way so you cannot open your slide, doors or awning.. The showers are really old.. NO WIFI or CABLE.. Over priced for what you get .. Mostly park models with rvs through in-between..Will not stay here again..
If I only rated this park on its amenities, I would give it a 9 or a 10. The sites are what brings the rating down. This is more a park model resort than an RV park. The RVs are in "lots" instead of "sites" and are squeezed in between park model homes. The lots are very unlevel, tilting towards the street. We needed to use several levels of leveling blocks under our front wheels in order to level the coach. They are also very close together. If our back window opened up, I could reach out and shake hands with the people behind us. And with our living room slideout extended there is only about a foot between it and the pickup truck belonging to the person next to us. Free cable and wifi are available at the office complex only. In order to get cable at your site, you have to contact the cable company and pay their rates. Same for wifi. We don't need cable and have our own wifi hotspot so it didn't really bother us. They don't accept credit cards for monthly stays, only cash or check. I suggest you pay the deposit for the back gate key so that you can get to a traffic light if you want to make a left turn on the highway. The amenities are another thing altogether. The laundry room is large and clean, with plenty of room on the tables to fold your clothes. Washers cost $1.25, dryers are $0.50 for 20 minutes. There is a sitting area with a tv and magazines in the laundry room. There's a large, heated indoor pool and hot tub. Outside are shuffleboard courts and bocce ball courts. An extensive library also has two tables for jigsaw puzzles and several computers. There are also a billiards room, card room, exercise room, etc. There is always some activity going on at this park.
Very nice Park! Very clean and comfortable. We were traveling with kids and the only issue we had was the limited hours that they were allowed in the pool area. Otherwise, highly recommend to everyone!
We stayed for 2 weeks because my wife needed to be at the Mayo Clinic Hospital. The staff was very accommodating with our changing schedules which made our stay much better. It is a very clean friendly park with a really nice pool and one of the best hot tubs I've ever been in. I've not been to a park before that is part full time MH and part camping, it has much more of a community feel to it with everyone being very friendly and helpful. There was even a Chrismas show one night and a pancake breakfast another morning! I'd stay here again!
We stayed 2 nights in a pull thru site. Full hookups were used. No Wifi in the park. The staff was very helpful and courteous. The facilities were nice. Ice is available in the recreation area. Mostly full timers stay here.
Was this review helpful? (9)
Response from Desert Shadows RV Resort
3/24/2017 11:25:30 AM
Thank you for your stay at Desert Shadows in Phoenix, AZ. We hope you enjoyed your traveling experience and beautiful Phoenix. We are sorry your wifi experience was not what you expected, but we do have free wifi in our clubhouse and lobby building and we also have wifi at each individual lot for a daily/weekly fee. We also recently upgraded the wifi at each site to run faster and better. Thank you, Travel safely.
Reviews: 1 Helpful Reviews: 1
Date of Stay: September, 2015
While the facility contained several activities for guests including billiards and very clean indoor swimming pool with jacuzzi, we felt as outsiders using the facility since over 90% of the RV Resort is occupied by long term residents. We would not recommend this RV Resort for a stay beyond 1 night as we found several of the residents and management to be rude when we used the facility.
Information, views and opinions expressed on this website are the views of the person posting the message, do not reflect the views of Good Sam, and are not endorsed, supported, encouraged, sanctioned, verified or agreed upon by Good Sam.
The three-number rating that accompanies each campground listing in the directory gives readers an at-a-glance assessment of a campground's amenities, cleanliness and environment.
How to read the Good Sam Rating 10/10 /10. All three ratings categories are measured on a scale of 1 to 10, with 10 being the best.Less than 1 percent of parks or campgrounds receive the coveted 10 / 10 / 10 rating, which indicates superior facilities that are well maintained, clean, well-appointed restrooms and a highly appealing appearance.Campgrounds are inspected annually by dedicated RVers like you.
Completeness of facilities
10 / 10 / 10 The first campground rating evaluates completeness and quality of facilities.In this category we rate interior roads, sites, registration area, hookups, recreation, swimming, security, laundry, store and building maintenance.
Cleanliness and physical characteristics of restrooms and showers
10 / 10 / 10 The second rating category concerns the cleanliness and physical characteristics of toilets, walls, showers, sinks/counters/mirrors and floor. If a park achieves a full point in each of the above, it receives a star (), indicating exceptionally clean restrooms.
Also rated are physical characteristics of restrooms, including interior construction, adequate supplies/odor free, adequate number of facilities, exterior appearance and location in relation to park spaces, and interior appearance.
Visual Appeal and Environmental Quality
10 / 10 / 10 This category addresses the park's setting and site layout, function and identification of signage, overall exterior building maintenance, noise, trash disposal, litter and debris around the grounds and sites, and appearance of grounds, sites and entrance area.
Stretch Out & Relax in Your Very Own Home in Phoenix
Stop driving your RV and move into your very own park model. Enjoy all the perks of resort living with countless activities, events and amenities on site. Let our helpful staff find your perfect Snowbird or year-round home!
N-bnd: From Jct of I-17 & Union Hills Dr (Exit 214 A & B), W 0.4 mi on Union Hills Dr to 29th Ave, N 0.4 mi (R); or S-bnd: From Jct of I-17 & Union Hills Dr/Yorkshire (Exit 214 A & B), S 0.6 mi on N Black Canyon Hwy/Frontage Rt to Union Hills Dr, W 0.4 mi to 29th Ave, N 0.4 mi (R)