FEEL AT HOME WITH US! A beautiful resort in North Phoenix. A friendly, tranquil place with all the amenities you can imagine. Close to golf, restaurants, shopping & sporting events. We hope you will choose to visit soon and experience all we have.
cleanliness and physical characteristics of restrooms, including interior construction, adequate supplies/odor free, adequate number of facilities, exterior appearance and location in relation to park spaces, and interior appearance.
the park's setting and site layout, function and identification of signage, overall exterior building maintenance, noise, trash disposal, litter and debris around the grounds and sites, and appearance of grounds, sites and entrance area.
Our first trip to the Phoenix area. We booked and stayed at Desert Shadow mostly due to the Good Sam 10/10/10 rating. The staff was friendly however the resort Good Sam Appeal/Facility ratings is not accurate. The resort is outdated and shouldn't be rated more than a 7 at the most ( would like to know how Good Sam based a 10 for the Appeal rating?) with regards to the Appeal/Facility Good Sam rating. The gym facility and internet services were not at par with other 10/10/10 campground we visited in the past.
We stayed last week at another Phoenix-area RV Resort (Canyon Vista/ Superstition Rv Resort ) and the sites and the resort was by far superior and more appealing. We booked 7 days and will be leaving after 3 days.
Common areas are clean and staff seemed very friendly. Mostly a mobile home park. We stayed at this park in a pull thru site. There is no wifi or cable unless you are a long term resident. All amenities seemed like they were mainly for residents. Showers were closed due to renovation (which we were not informed of). Asked if children were allowed and we're told yes but, Children are only allowed in pool area at certain times (12 to 2 and 5 to 7). Beware to keep items locked up, we had two totes and a bag of tools stolen.
This park is definitely not for small trailers. It is all big rigs and rental units. Good Sam says the restrooms are rated a 10, but they really don't even have restrooms except those associated with the pool. Considering the rates, they should have wi-if and cable at each site, which they do not.
This park is old & in need of an update.. The concert pads are not big enough for the big rigs.. The sites are really un level.. Most of them slop to the west.. So you feel like you are walking sideways inside the rig.. The I17 traffic notice is really loud..The palm tress are in the way so you cannot open your slide, doors or awning.. The showers are really old.. NO WIFI or CABLE.. Over priced for what you get .. Mostly park models with rvs through in-between..Will not stay here again..
If I only rated this park on its amenities, I would give it a 9 or a 10. The sites are what brings the rating down. This is more a park model resort than an RV park. The RVs are in "lots" instead of "sites" and are squeezed in between park model homes. The lots are very unlevel, tilting towards the street. We needed to use several levels of leveling blocks under our front wheels in order to level the coach. They are also very close together. If our back window opened up, I could reach out and shake hands with the people behind us. And with our living room slideout extended there is only about a foot between it and the pickup truck belonging to the person next to us. Free cable and wifi are available at the office complex only. In order to get cable at your site, you have to contact the cable company and pay their rates. Same for wifi. We don't need cable and have our own wifi hotspot so it didn't really bother us. They don't accept credit cards for monthly stays, only cash or check. I suggest you pay the deposit for the back gate key so that you can get to a traffic light if you want to make a left turn on the highway. The amenities are another thing altogether. The laundry room is large and clean, with plenty of room on the tables to fold your clothes. Washers cost $1.25, dryers are $0.50 for 20 minutes. There is a sitting area with a tv and magazines in the laundry room. There's a large, heated indoor pool and hot tub. Outside are shuffleboard courts and bocce ball courts. An extensive library also has two tables for jigsaw puzzles and several computers. There are also a billiards room, card room, exercise room, etc. There is always some activity going on at this park.
Very nice Park! Very clean and comfortable. We were traveling with kids and the only issue we had was the limited hours that they were allowed in the pool area. Otherwise, highly recommend to everyone!
We stayed for 2 weeks because my wife needed to be at the Mayo Clinic Hospital. The staff was very accommodating with our changing schedules which made our stay much better. It is a very clean friendly park with a really nice pool and one of the best hot tubs I've ever been in. I've not been to a park before that is part full time MH and part camping, it has much more of a community feel to it with everyone being very friendly and helpful. There was even a Chrismas show one night and a pancake breakfast another morning! I'd stay here again!
We stayed 2 nights in a pull thru site. Full hookups were used. No Wifi in the park. The staff was very helpful and courteous. The facilities were nice. Ice is available in the recreation area. Mostly full timers stay here.
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Response from Desert Shadows RV Resort
3/24/2017 11:25:30 AM
Thank you for your stay at Desert Shadows in Phoenix, AZ. We hope you enjoyed your traveling experience and beautiful Phoenix. We are sorry your wifi experience was not what you expected, but we do have free wifi in our clubhouse and lobby building and we also have wifi at each individual lot for a daily/weekly fee. We also recently upgraded the wifi at each site to run faster and better. Thank you, Travel safely.
Reviews: 1 Helpful Reviews: 1
Date of Stay: September, 2015
While the facility contained several activities for guests including billiards and very clean indoor swimming pool with jacuzzi, we felt as outsiders using the facility since over 90% of the RV Resort is occupied by long term residents. We would not recommend this RV Resort for a stay beyond 1 night as we found several of the residents and management to be rude when we used the facility.
Information, views and opinions expressed on this website are the views of the person posting the message, do not reflect the views of Good Sam, and are not endorsed, supported, encouraged, sanctioned, verified or agreed upon by Good Sam.
The three-number rating that accompanies each campground listing in the directory gives readers an at-a-glance assessment of a campground's amenities, cleanliness and environment.
How to read the Good Sam Rating 10/10 /10. All three ratings categories are measured on a scale of 1 to 10, with 10 being the best.Less than 1 percent of parks or campgrounds receive the coveted 10 / 10 / 10 rating, which indicates superior facilities that are well maintained, clean, well-appointed restrooms and a highly appealing appearance.Campgrounds are inspected annually by dedicated RVers like you.
Completeness of facilities
10 / 10 / 10 The first campground rating evaluates completeness and quality of facilities.In this category we rate interior roads, sites, registration area, hookups, recreation, swimming, security, laundry, store and building maintenance.
Cleanliness and physical characteristics of restrooms and showers
10 / 10 / 10 The second rating category concerns the cleanliness and physical characteristics of toilets, walls, showers, sinks/counters/mirrors and floor. If a park achieves a full point in each of the above, it receives a star (), indicating exceptionally clean restrooms.
Also rated are physical characteristics of restrooms, including interior construction, adequate supplies/odor free, adequate number of facilities, exterior appearance and location in relation to park spaces, and interior appearance.
Visual Appeal and Environmental Quality
10 / 10 / 10
This category addresses the park's setting and site layout, function and identification of signage, overall exterior building maintenance, noise, trash disposal, litter and debris around the grounds and sites, and appearance of grounds, sites and entrance area.
N-bnd: From Jct of I-17 & Union Hills Dr (Exit 214 A & B), W 0.4 mi on Union Hills Dr to 29th Ave, N 0.4 mi (R); or S-bnd: From Jct of I-17 & Union Hills Dr/Yorkshire (Exit 214 A & B), S 0.6 mi on N Black Canyon Hwy/Frontage Rt to Union Hills Dr, W 0.4 mi to 29th Ave, N 0.4 mi (R)
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