Avg Facility Rating
interior roads, sites, registration area, hookups, recreation, swimming, security, laundry, store and building maintenance...
Avg Restroom Rating
cleanliness and physical characteristics of restrooms, including interior construction, adequate supplies/odor free, adequate number of facilities, exterior appearance and location in relation to park spaces, and interior appearance.
Avg Appeal Rating
the park's setting and site layout, function and identification of signage, overall exterior building maintenance, noise, trash disposal, litter and debris around the grounds and sites, and appearance of grounds, sites and entrance area.
Helpful Reviews: 1
Overall Rating Facility Rating Restroom Rating Appeal Rating
On the 24th until the 26th of June we stayed at PA Dutch Country Resort. I found it on Passport Americas app. It clearly listed your park as a Passport park with a fee of $26+- a night. When I called for reservations the message said make reservations on line. So I logged on and found out you are now a Thousand Trails Park. When I made the reservation I specifically asked for Passport America fees because I found no place to check on the form that I was using that club fee.
Imagine my surprise when I saw you charged me for the FULL price of over $200+- for the three days. When I checked in and complained the gate staff said there was nothing that they could do. Then I found out after we set up that the pool was closed, the laundry was closed, the rec center was closed, and there was no free WIFI, no cable, and spotty local TV.
I feel that I was ripped off for the full fee, instead of the Passport rate, especially after seeing that most of the parks amenities were either closed or not offered. I would like a credit to my credit card for the difference between your going rate and the Passport America fee listed in national directories. As a Life Member of Good Sam, past chapter president, and a 50, state traveler, I am well aware of pricing of RV parks. With the closed amenities, and lack of services, your rates are high, and not allowing for an advertised Passport America fee, is just not right.
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